Summary
Overview
Work History
References
Timeline
Generic

Jason Eve

Niddrie,VIC

Summary

Thank you for taking time to consider me for a role with your organization. I have many years of experience in both an office and warehouse environment. I am seeking additional part time work and believe I would make a good addition to your team

A confident and skilled individual I have enjoyed and excelled in a range of client servicing roles for many years. My relaxed yet methodical and professional approach was developed through my years of private banking and most recently Wholesale territory management and retail management. Dedication to detail and customer satisfaction is one of my many strengths. My current employment relies on excellence in communication with staff and clients. This natural ability to liaise with a range of clients has enabled me to excel. The opportunity to transfer my skills would benefit any professional organization. I am an avid and passionate cyclist with an interest in all things cycling. I enjoy spending time with my young family including travel.

Overview

35
35
years of professional experience

Work History

Territory Manager Vic/Tas

GPI Apollo
01.2018 - Current
  • Accepted my first role into a Wholesale position with GPI and have successfully grown my customer base to 175 stores
  • Daily responsibilities involve regular and consistent servicing of my client base
  • This includes day to day sales and warranty
  • GPI offers 4 bike brands and 15 P+A brands
  • I have successfully integrated many of these into stores with some stores stocking multiple options
  • I have managed to grow my territory into the biggest GPI Apollo territory in Australia
  • In my time with GPI, I have expanded their access into many stores and have increased our dealings in both bikes and P+A
  • I have successfully applied seasonal programs to many stores whether it be bikes or accessories
  • I specialize in IBD and enjoy working with stores in any way I can
  • I regularly assist in our Melbourne Warehouse with the following tasks: Container unloading, Stock/goods placement, Order picking and packing, Stock take, Experienced in using pallet jacks and Wave Elevator.

Store Manager

RAPIDO CYCLES (Formerly Niddrie Cycles)
01.2005 - 01.2018
  • Commenced employment in November 2005 as a sales assistant
  • In July 2012 was promoted to store manager
  • Responsible for every aspect of the business
  • I have full control of all things operational and have full trust of the store owner
  • Achievements: I have modernized the store appearance, Taken full control of all stock inventories including forward orders and stock refills, Fostered a close-knit sales team and controlled all staffing matters including staff training, Broadened brand offerings, Have attained year on year sales growth, Have achieved cost savings through improved inventory control, staff reductions and better expense management, Implemented social media accounts and CRM, Have generated strong working relationships with a select range of suppliers and their agents, Represented the store at events such as the TDU, Have fostered relationships with clubs such as Brunswick CC, I have made connections with local schools and grown our customer base through school safety checks, I have grown our repair business by generating close relationships with MVCC and local schools, Continue to look for opportunities to grow the retail and repair business.

Finance and Lending Manager

Pronto Home Loans
01.2005 - 01.2013
  • Successfully launched my own mortgage broking operations involving all aspects of retail lending including: Home Loans, Investment Loans, Equipment Finance, Line of Credit
  • Additional responsibilities included, Loan application, Loan submission and structure, CRM and dealing with all aspects of application via lender and client.

Finance and Lending Manager

WHK Smith Read
01.2004 - 01.2005
  • Responsible for providing lending and finance services for clients and staff of the accounting practice
  • These loans included home, investment, equity, reverse mortgages, hire purchase, and leasing as well as commercial loans
  • In addition, I provide marketing and lending services to other firms within the parent company
  • Achievements: Successfully restructured the internal processes and reporting systems in relation to building and servicing a client base, Regularly provided training and product information which promoted a referral culture amongst the staff
  • This generated an increase in clientele business, Effectively launched and marketed a lending division for one of our related firms in the Melbourne CBD.

Client Services Manager

Citigroup NA London
01.2001 - 01.2002
  • In an initiative to provide a superior service to the banks premium UK institutional clients a special client servicing department was created in London
  • I worked in partnership with the account manager ensuring that our clients received superior assistance in relation to operational issues for our global custody service
  • Achievements: Developed and maintained excellent relationships with clients and their staff, Successfully coordinated the investigation of client queries
  • I ensured the department responsible provided the required information in order to satisfy the client, Enhanced the relationship between the bank and the client who was a major investment firm operating in most of the global markets, Successfully provided pro-active servicing both protecting the client and the bank from risk on issues such as fail trade management, Dividends, corporate actions.

Senior Clerk

ABN AMRO Bank. Private Banking. London
01.1997 - 01.2001
  • My Office provided global custody services for many of the banks European offices, New York and Sydney
  • The department consisted of ten staff which made it an ideal environment to gain a thorough knowledge of global custody
  • Achievements: I gained thorough experience with the UK domestic (crest) settlements system, Exposure and training were obtained in most of the global markets including, I was responsible for processing all the department corporate actions and making the necessary elections on behalf of clients, Appointed department controller and successfully implemented a reconciliation system to provide tighter controls on both stock and cash holdings
  • Responsibilities included reconciliation of all the department stock holdings
  • Reconciliation of all cash suspense accounts, Nostros and the investigation and clearance of these items, Appointed as department representative for institutional clients were directed to myself for any queries
  • This position allowed me to gain a thorough understanding of the banks internal systems affecting both cash and securities.

Manager Retail/Lending

Commonwealth Bank of Australia
01.1989 - 01.1996
  • As manager Retail lending I was responsible for the processing and assessment of all loan applications in my branch
  • This was in addition to managing an out of hours loans centre on weekends
  • Achievements: Receiving thorough training in the branch environment full exposure was gained in both telling and customer services and all facets of retail banking, In January 1992 I was promoted to manager retail lending at a branch in a Westfield shopping centre, Credit analysis of home loan and personal loan applications, Managed the loans department during extended opening hours on Thursday nights and weekends
  • This involved the rostering of staff and follow up of all client queries and applications, Regularly represented the bank at a home display village on weekends, Provided branch managers with sufficient reports to determine business volumes.

Business Manager

Summit Motors Pty Ltd
01.2003
  • The role involved assisting clients to arrange finance and or insurance for their new vehicles
  • The emphasis was on ensuring the right products and services were made available to each client
  • Achievements: Successfully created relationships with various banks, finance and insurance companies on the customer behalf leading to providing excellent customer service.

References

Available on request

Timeline

Territory Manager Vic/Tas

GPI Apollo
01.2018 - Current

Store Manager

RAPIDO CYCLES (Formerly Niddrie Cycles)
01.2005 - 01.2018

Finance and Lending Manager

Pronto Home Loans
01.2005 - 01.2013

Finance and Lending Manager

WHK Smith Read
01.2004 - 01.2005

Business Manager

Summit Motors Pty Ltd
01.2003

Client Services Manager

Citigroup NA London
01.2001 - 01.2002

Senior Clerk

ABN AMRO Bank. Private Banking. London
01.1997 - 01.2001

Manager Retail/Lending

Commonwealth Bank of Australia
01.1989 - 01.1996

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