Jason EVERS
Ballina,New South Wales
Summary
Adept at streamlining operations and enhancing customer relations, I leveraged my expertise in freight management at JLJ Transport and investigative skills at N.S.W. Police to boost efficiency and secure convictions. Known for exceptional time management and ethical professionalism, I excel in high-stress environments, ensuring both organizational and client needs are surpassed.
Overview
35
35
years of professional experience
Work History
Freight/customer Management & Service
JLJ Transport
Northern Rivers
05.2012 - Current
- Coordinated and managed freight collection from a large customer base.
- Managed and coordinated customers freight management including timing and problem solving strategies.
- Identify and increase customer base and streamline transition.
- Engaged in and eagerly participated in customer communication and care ensuring positive relationships.
- Adapted quickly to changing environments in order to maintain productivity levels during periods of high transaction volumes.
- Implemented best practices in maintaining confidentiality and safeguarding sensitive information pertaining to client accounts.
Detective Sergeant
N.S.W. Police
N.S.W., Sydney & Northern Rivers
06.1989 - 04.2011
- Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
- Trained team members on agency processes, court procedures and investigation strategies.
- Leveraged data analytics tools for crime trend analysis, enabling more effective deployment of resources throughout the jurisdiction.
- Testified effectively in court proceedings as an expert witness, securing convictions in numerous high-profile cases.
- Negotiated with informants and undercover operatives to obtain crucial information, leading to breakthroughs in high-priority investigations.
- Oversaw complex investigations involving multiple jurisdictions, coordinating resources across departments for successful outcomes.
- Initiated community based protection and security strategies.
- Instigated and coordinated both short term and long victim care and counselling including supervising and training staff.
Education
Primary School Teaching (partial) - Teaching
Southern Cross University
Lismore, NSW02.2011
Policing And Investigations - Investigations
Charles Sturt University
Wagga Wagga, NSW03.2002
Skills
- Professionalism and Ethical
- Problem-Solving
- Excellent time management skills
- Outstanding relationship building skills
- Team leadership skills
- Conflict de-escalation
- Physical Fitness
- Legal knowledge
- Teamwork and Collaboration
- Maintaining Compliance
- Community policing
- Supervising investigations
Timeline
Freight/customer Management & Service
JLJ Transport
05.2012 - Current
Detective Sergeant
N.S.W. Police
06.1989 - 04.2011
Primary School Teaching (partial) - Teaching
Southern Cross University
Policing And Investigations - Investigations
Charles Sturt University