Jason Fenech
Laidley,QLD
Summary
Just recently served 10 years with Thorn Australia and wish to go back out on the field
Overview
19
19
years of professional experience
Work History
Debt Collections Officer
Thorn Network
Ipswich, QLD
12.2012 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Arranged for repayment or established repayment schedules based on customers' financial situations.
- Maintained daily, weekly and monthly collection and metric goals.
Sales Representative
Pro Motorcycles
Ipswich, QLD
08.2003 - 12.2012
- Developed and delivered engaging sales presentations to convey product benefits.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Education
High School Diploma -
Ipswich State High School
Brassall, QLD11.1985
Skills
- Customer Relationship Management
- Automated Account Review
- Payment Processing
- Account Monitoring
- Negotiation and Resolution
- Problem Investigation
- Conflict Resolution
Timeline
Debt Collections Officer
Thorn Network
12.2012 - Current
Sales Representative
Pro Motorcycles
08.2003 - 12.2012
High School Diploma -
Ipswich State High School