Jason Fung

• Assisted team with daily operational tasks.
• Directed staff to maintain focus and commitment to tasks.
• Managed several responsibilities within specified time limits.
• Completed training programs to improve operational skills.
• Handled customer problems proactively and executed successful resolutions.
• Set performance objectives for employees and offered feedback on strategies to achieve them.

Managed opening and closing procedures to ensure seamless daily operations.

• Resolved customer complaints efficiently, maintaining positive relationships and brand loyalty.
• Handled cash and credit card payments efficiently, ensuring seamless transaction management.
• Cleaned and disinfected floors, facility, and equipment to meet company standards.
• Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.

• Supported customers by recommending appropriate products.
• Enhanced shopping experience by maintaining well-organized merchandise displays.
• Resolved issues effectively to guarantee customer satisfaction.
• Provided customized recommendations based on client needs.