JIALE HE
Keysborough,VIC
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Security guard
Icorp security
05.2025 - Current
- Assisted in incident reporting, documenting details for further investigation.
- Collaborated with law enforcement during emergencies to facilitate effective response.
- Engaged with customers to provide assistance and promote a secure shopping environment.
- Evaluated surveillance footage to identify suspicious activities and prevent loss prevention issues.
- Implemented security measures that enhanced overall store safety and customer experience.
- Ensured a safe shopping environment for customers by addressing potential safety hazards promptly.
Administrative Assistant Intern
Femeda Consultant Immigration Agency
03.2025 - 06.2025
- Coordinated schedules and meetings for team members, ensuring efficient use of time and resources.
- Managed incoming communications, prioritizing urgent requests and facilitating timely responses.
- Assisted in preparing reports and presentations, enhancing clarity and visual appeal for stakeholders.
- Streamlined office procedures, improving workflow efficiency and reducing turnaround times on tasks.
- Managed customer inquiries efficiently, ensuring timely resolutions for enhanced satisfaction.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Negotiated prices, terms of sales and service agreements.
Cleaner
Total Commercial Cleaning Solutions
01.2024 - 04.2024
- Assisted in training new staff on effective cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Collaborated with team members to develop efficient cleaning schedules for various facilities.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
Kitchen Hand
Emmy’s Monash Aged Care
11.2022 - 12.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Transported food items from storage areas to kitchen for prepping.
Playground Staff (Part-time)
Jpark
07.2018 - 08.2018
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Psychology
Victoria University
Melbourne, Victoria, VIC11-2025
Skills
- CCTV monitoring
- Crowd management
- Relationship building
- Strategic planning
- Interpersonal communication
- Analytical skills
- Organizational skills
- Team leadership
- Team collaboration
- Incident reporting
Preferred Name
Jason
Pronouns
HE/HIM
Personal Information
Gender: Male
Professional References
- Chris Serafim, Psychology Ph.D. Candidate Sessional Academic
- Dr Jeremy Vassallo, Psychology Course Lecturer, 0420 972 953
- Han Guo, Manager Femeda Consultant, 0425 783 075
Certification
- [Area of certification] Training - [Timeframe]
Languages
Chinese (Mandarin)
Native or Bilingual
Interests
- Graphic Design
- Gardening
- Rock Climbing
- Archery
- Strategy Games
- Homelessness Outreach
- Martial Arts
- Yoga
- Interior Design
- Photography
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Watching Movies and TV Shows
- Astrology
- Music
Timeline
Retail Security guard
Icorp security
05.2025 - Current
Administrative Assistant Intern
Femeda Consultant Immigration Agency
03.2025 - 06.2025
Cleaner
Total Commercial Cleaning Solutions
01.2024 - 04.2024
Kitchen Hand
Emmy’s Monash Aged Care
11.2022 - 12.2022
Playground Staff (Part-time)
Jpark
07.2018 - 08.2018
Bachelor of Science - Psychology
Victoria University