Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Jason Ignatius

Jason Ignatius

Sydney,,NSW

Summary

Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Project Associate

Sanofi Australia
02.2024 - 06.2024
  • Developed and implemented project plans, schedules and budgets.
  • Identified, tracked and resolved critical path issues.
  • Assigned tasks to team members and monitored progress.
  • Provided guidance and direction to project teams.
  • Conducted regular meetings with key personnel to discuss progress and address any issues.
  • Ensured compliance with established policies, procedures and standards within the project scope.
  • Analyzed customer requirements in order to develop solutions that meet their needs.
  • Conferred with project personnel to identify and resolve problems.
  • Created project status presentations for delivery to customers or project personnel.
  • Monitored performance of project team members to provide performance feedback.
  • Evaluated processes used by the organization in order to identify areas for improvement.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Assisted project managers by identifying gaps and establishing best practices for existing and upcoming project initiatives.
  • Scheduled team meetings and collaborated with four other team members.
  • Developed communication strategies for disseminating information about ongoing projects.
  • Researched industry trends in order to identify opportunities for process improvement.
  • Participated in team brainstorming sessions to generate creative ideas for problem solving.

Music Teacher

Inner West Music College Australia
07.2023 - 12.2023
  • Created individual lesson plans for each student based on their skill level and interests in music.
  • Organized and conducted weekly group classes to teach basic music theory and performance skills.
  • Assigned pieces of music for students to practice at home, monitored progress, and provided feedback.
  • Performed regular assessments of student development to measure progress and adjust instruction accordingly.
  • Maintained a positive learning environment by providing encouragement and constructive criticism during lessons.
  • Developed relationships with students, parents, staff members, and administrators to ensure the best outcomes for all involved parties.
  • Collaborated with other teachers in order to create innovative projects that involve multiple disciplines such as art, theatre, dance.
  • Composed original works for use in class or special events such as school plays or talent shows.
  • Researched new methods of teaching music theory, composition techniques, improvisation strategies., to enhance the educational experience of my students.
  • Instructed students on proper instrument care and maintenance techniques so they can keep their instruments in top condition throughout their career.
  • Engaged students through creative activities such as songwriting exercises or arranging games that are fun but also help them learn important concepts like rhythm or harmony.
  • Provided guidance on auditions and competitions related to musical performance or composition.
  • Attended training sessions and workshops related to current trends in the field of music education.
  • Conducted rehearsals before major performances including conducting warm-ups and sectionals as needed.
  • Utilized various online tools when teaching remote students who cannot attend physical classes due to distance or other factors.
  • Participated in meetings with faculty members from other departments about upcoming collaborative events involving both departments' students.
  • Managed thespian society operations with students to promote creativity and individual thought.
  • Planned and coordinated field trips to galleries and museums to expose students to examples of art.
  • Maintained regularly scheduled office hours to advise and assist students.
  • Created and maintained digital student portfolios, tracking student progress throughout academic year.
  • Developed strong working relationships with students and parents to accomplish school and departmental vision and goals.
  • Maintained student attendance records, grades and other required records.
  • Taught students about cultural influences in music and art styles.
  • Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
  • Familiarized students with basic concepts of tempo, symphony and chords.

Liaison Manager

The Schram Foundation
Chennai, Tamil Nadu
01.2023 - 01.2024
  • Developed and maintained relationships with key stakeholders to ensure smooth communication between departments.
  • Organized and facilitated meetings, conferences, and other events as required.
  • Provided support in preparing reports and presentations for internal stakeholders.
  • Assisted in the coordination of projects related to program development and implementation.
  • Ensured that all activities were conducted according to established policies and procedures.
  • Conducted research on potential areas of collaboration with external partners.
  • Created promotional materials such as brochures, flyers, newsletters., to inform target audiences about initiatives or programs.
  • Monitored progress on assigned projects to identify any issues or changes needed for successful completion.
  • Compiled data from various sources in order to analyze trends and suggest solutions for improvement.
  • Drafted correspondence related to project activities, including memos, emails, letters.
  • Advised senior management on strategies for improving liaison services within the organization.
  • Collaborated with internal teams to develop new methods of outreach and engagement with external partners.
  • Maintained accurate records of all communications with stakeholders in order to track progress over time.
  • Coordinated the preparation of documents necessary for formal agreements between the organization and its partners.
  • Managed logistics related to travel arrangements for staff members attending events or meetings offsite.
  • Responded promptly to inquiries from internal and external stakeholders regarding liaison-related matters.
  • Facilitated resolution of disputes between parties by providing advice based on existing regulations.
  • Initiated contacts with potential partners or vendors who could provide additional resources or services.
  • Identified gaps in current processes and implemented new strategies designed to increase efficiency.
  • Served as key corporate representative, liaising with various parties in support of operational excellence.
  • Maximized effectiveness of liaison program with several key improvements.
  • Teamed up with various groups to optimize understanding of business and challenges.
  • Improved outreach with strong community relations and positive connects with teachers.
  • Instituted training courses to educate instructors and administrators about specific needs of students transitioning between school types or systems.
  • Stayed abreast of current information regarding school requirements and successful strategies to support students.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned work and monitored performance of project personnel.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed business performance data and forecasted business results for upper management.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Worship Arts Director

Anaheim First Christian Church
Anaheim, California, USA
07.2019 - 07.2020
  • Selected mix of contemporary and traditional music to meet expectations of congregation.
  • Recruited, equipped and motivated band members for professional accompaniment.
  • Improved choir and praise team performance by directing regular rehearsals.
  • Planned worship schedules and sequences of events to keep members engaged and active.
  • Chose songs and organized materials for every worship service.
  • Put together lyrics presentations for congregation and performers.
  • Implemented special programs for holiday and church events.
  • Brought in and managed volunteers to fill ranks of choirs and morning worship teams.
  • Developed lesson plans in accordance with curricula and core church beliefs.

Guest Instructor

Velammal International School
Chennai, Tamil, Nadu, India
06.2018 - 07.2018
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Prepared and graded subject tests for students.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Used videos, lectures and moderated discussions to engage students during class.

Call Center Associate

Hope International University
Fullerton, California, USA
08.2017 - 07.2018
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Audited customer account information to identify issues and develop solutions.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Supported sales team members to drive growth and development.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Promoted available products and services to customers during service, account management and order calls.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Excelled in exceeding daily credit card application goals.

Education

Master of Management - Management

Macquarie University
Sydney, NSW
11-2024

Bachelor of Arts - Sacred Music

Hope International University
Fullerton, USA
05.2019

High School Diploma -

The Schram Academy
Chennai, India
04.2015

Some College (No Degree) - Music

Sam's Music Academy
Chennai, India

Skills

  • Performance Coaching
  • Classroom Discussion Facilitation
  • Course Materials Preparation
  • Student Advising and Support
  • Performance Organization
  • Creativity and Artistic Expression
  • Social Orientation
  • Department Administration
  • Public Speaking
  • Written and Verbal Communication
  • Integrity and Self Control
  • Attention to Detail
  • Adaptability and Flexibility
  • Time Management
  • Presentation Skills
  • Goal Setting
  • Critical Thinking
  • Decision Making
  • Microsoft Office Suite
  • Complex Problem Solving
  • Team Leadership
  • Relationship Building
  • Team Building
  • Motivational Leadership
  • Coaching and Mentoring
  • Multitasking and Organization
  • Performance Management
  • Team Management and Supervision
  • Workflow Optimization
  • Friendly and Relatable
  • Verbal and Written Communication
  • Phone and Email Etiquette
  • Project Management
  • Employee Motivation and Discipline
  • Confidence and Drive
  • Methodical and Organized

Accomplishments

  • Honored guest lecturer in Leadership, Management and Technology in Australia and India.
  • Top of the class in Marketing and Leadership at Macquarie University in 2023.
  • Solo Performer at Hope International University's largest graduating class in May, 2019.
  • Top 3 performer at Hope International University's Mega Talent Show in September, 2017.
  • Won First Place at Sam's Music Academy Talent Show in November, 2013.
  • Won Third Place for Public Speaking at The Schram Academy in August 2012.
  • Honored guest speaker at School and University programs in USA, India and Australia.
  • Directed Adult and Children's' Choirs in USA and India.
  • Wrote and produced original songs in western popular music.
  • Filmed multi-country music videos for original music.
  • Conducted shows to boost personal music.
  • Worked with Grammy nominated musicians in USA.
  • Worked with award winning movie producers in India.
  • Performer at Open Mic Nights in over four countries.

Additional Information

  • Work Related Referees
  • Anaheim First Christian Church - Marlynn Taylor (Office Managar) - mmtoyland@sbcglobal.net
  • The Schram Foundation - Dr. Jeyakumar Daniel (Trustee of The Schram Foundation) - jeyakumar.daniel@gmail.com
  • Sanofi Australia - Luc Dubreuil (Vaccine Digital Innovation Coordinator) - luc.dubreuil@outlook.fr

Timeline

Project Associate

Sanofi Australia
02.2024 - 06.2024

Music Teacher

Inner West Music College Australia
07.2023 - 12.2023

Liaison Manager

The Schram Foundation
01.2023 - 01.2024

Worship Arts Director

Anaheim First Christian Church
07.2019 - 07.2020

Guest Instructor

Velammal International School
06.2018 - 07.2018

Call Center Associate

Hope International University
08.2017 - 07.2018

Master of Management - Management

Macquarie University

Bachelor of Arts - Sacred Music

Hope International University

High School Diploma -

The Schram Academy

Some College (No Degree) - Music

Sam's Music Academy

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Jason Ignatius