Jason Jamal
Sydney,Australia
Summary
Motivated and results-driven professional with 4+ years of experience in customer service, team leadership. Currently pursuing a Bachelor's in Civil Engineering at Macquarie University, specializing in structural analysis, materials science, and construction management. Recognized for problem-solving abilities and strong technical skills. Holds a Safe Work NSW High Risk Work Licence (Class: LF) and a TAFE NSW Automotive Mechanics Technology Certificate II.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Specialist
Bunnings
Gladesville
05.2024 - Current
- - Provide expert advice on home improvement and automotive products.
- - Manage inventory control to ensure accurate stock levels and product availability.
- - Lead product displays and store layouts to ensure maximum product visibility.
- - Collaborate with team members to exceed customer service targets during peak times, consistently achieving satisfaction scores above 95%.
Crew Member
Guzman Y Gomez
Auburn
03.2023 - 03.2024
- - Delivered friendly, efficient service, exceeding customer expectations during high-volume periods.
- - Trained new employees, improving team efficiency and work culture.
- - Managed cash transactions and maintained an organized work environment.
Crew Coach
McDonald's
West Ryde
03.2020 - 03.2023
- - Led a team of 10+ members, ensuring excellent food quality and service.
- - Addressed customer complaints and resolved issues promptly, improving satisfaction.
- - Coordinated inventory control, ensuring compliance with health and safety regulations.
Education
Bachelor of Engineering - Civil Engineering
Macquarie University
01.2028
TAFE NSW Automotive Mechanics Technology Certificate II - undefined
TAFE NSW
10.2023
High School Certificate - undefined
Marsden High School
09.2023
Skills
- Customer Service & Sales
- Expertise in delivering exceptional customer service and problem-solving
- Team Leadership & Mentoring
- Proven experience in leading, training, and motivating teams
- Problem-Solving & Time Management
- Able to handle multiple tasks and resolve issues under pressure
- Customer relations
- Expert problem solving
- Machinery maintenance
- Sales strategies
- Budget management
Certification
- - Safe Work NSW High Risk Work Licence (Class: LF) | TAFE NSW | 2023
- - TAFE NSW Automotive Mechanics Technology Certificate II | TAFE NSW | October 2023
Languages
Arabic
Professional Working
Timeline
Specialist
Bunnings
05.2024 - Current
Crew Member
Guzman Y Gomez
03.2023 - 03.2024
Crew Coach
McDonald's
03.2020 - 03.2023
TAFE NSW Automotive Mechanics Technology Certificate II - undefined
TAFE NSW
High School Certificate - undefined
Marsden High School
Bachelor of Engineering - Civil Engineering
Macquarie University