Jason Karena
Rockdale,NSW
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Over 16 years experience in security industry and 9 years experience in the hospitality industry.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Officer
MSS Security
05.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Onboarding and training new contractors / staff on company services and procedures using the Linksafe sign in procedure.
- Facility inspections of the Site.
- Security and Risk management
- visitor & contractor escorts
- Assisting Facilities requests via the tenant service request system.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Security Officer
MSS Security
12.2019 - 05.2021
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
Security Officer
Wilson Security
08.2018 - 12.2019
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
MSS Security
05.2016 - 08.2018
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Loading Dock Supervisor
Barangaroo
06.2014 - 05.2016
- Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
- Implemented training programs for new hires, resulting in faster onboarding and improved performance.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties involved.
- Enhanced customer satisfaction by addressing issues promptly and maintaining open lines of communication.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Dock Manager
Egroup Security Services
08.2012 - 06.2014
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Security Officer
Advent Security Services
05.2007 - 08.2012
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Bartender
Saint George Tavern
03.2004 - 05.2007
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Coopers Arms Hotel
10.2001 - 03.2004
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Security Officer
Celtic Security Services
06.1999 - 10.2001
Education
No Degree -
Avondale College
Auckland, New ZealandAccomplishments
- Manage site without supervision.
- Used Microsoft Excel to develop audit spreadsheets for facility inspections.
- Security and risk management.
- Assisting with evacuation fire drills
- Use of the fire control panel, BMS systems.
Certification
- Valid First Aid, CPR, and AED Certification
- Valid Security Officer Certificate 2 in security operations PRS20103
Timeline
Security Officer
MSS Security
05.2021 - Current
Security Officer
MSS Security
12.2019 - 05.2021
Security Officer
Wilson Security
08.2018 - 12.2019
Security Officer
MSS Security
05.2016 - 08.2018
Loading Dock Supervisor
Barangaroo
06.2014 - 05.2016
Dock Manager
Egroup Security Services
08.2012 - 06.2014
Security Officer
Advent Security Services
05.2007 - 08.2012
Bartender
Saint George Tavern
03.2004 - 05.2007
Bartender
Coopers Arms Hotel
10.2001 - 03.2004
Security Officer
Celtic Security Services
06.1999 - 10.2001
No Degree -
Avondale College
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