Jason Kariuki

• Maintained general knowledge of departments to help customers quickly locate products and merchandise.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
• Developed strong relationships with regular customers which increased return visits.

• Worked at Riverwalk Primary School as an ICT Technical Specialist from IITech; a contractor company for technicians in the education sector. I was responsible for the management, configuration and maintenance of the school's technology assets.

- Achievements/Tasks

• Level 1 network engineering - switch configuration and deployment
• Asset management - Printers, Laptops, Ipads, Macbooks, TV's
• General administration of users in domain - ADDS, GP, etc.
• Troubleshooting and correction of issues within the network
• Contact : Henry Do - hdo@iitech.com.au

• General crew responsibilities. Assigned to make sure the restaurant is presentable and customers are satisfied.
• Achievements/Tasks
• Kitchen
• Handling Money
• Working at a fast pace. eg. hot days
• Handling Tough Customers Older Than Me
• Organising Products
• Working with others

• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
• Learned new materials, processes, and programs quickly.
• Attended training courses to build understanding of processes, techniques, and industry.

• Trained as a junior technician on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
• Built servers from the ground up; ensuring the integration of a robust framework and strong security while following industry best practices.