Jason Kumar
Gledswood Hills,NSW
Summary
Punctual and efficient support worker and Courier Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Compassionate with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
7
7
years of professional experience
Work History
Delivery Courier Driver
Imile
12.2023 - Current
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Mental Health Support Worker
Informed Care Services
12.2021 - 12.2023
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Built partnerships with community agencies and service providers to remove access gaps.
- Documented client progress in confidential files.
- Implemented crisis intervention plans to support client safety.
Mental Health Worker
The Hills Clinic
3 2023 - 4 2023
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Provided case management services to monitor client access to resources and services.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Pizza Delivery Driver
Leumeah Pizza
09.2020 - 10.2020
- Coordinated work of team of drivers delivering across local area
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings
- Developed and maintained professional relations between customer, store personnel and company
- Served customers promptly by smoothly collecting and delivering high volume of orders
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism
Computer Technician
Fans Computers
06.2019 - 06.2019
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff
- Backed up company data on regular basis, successfully recovering critical information after malware attacks
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks
- Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations
Construction Worker
Produtivity Bootcamp
02.2018 - 04.2018
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes
- Directed traffic away from hazardous locations to protect team members and general public
- Observed all safety regulations on job sites to minimize accidents
- Gathered and disposed of worksite debris to remove safety hazards
- Worked independently in fast-paced environment while meeting productivity and quality expectations
- Interpreted job site supervisor's orders and technical documentation to complete accurate work
- Measured dimensions of finished pieces for conformance to specifications
Retail School Canteen
Eagle Vale HIgh School
06.2017 - 06.2017
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Actively listened to customers' requests, confirming full understanding before addressing concerns
Education
Diploma Of Mental Health -
The Institute of Health And Nursing Australia
Parramatta, NSW04.2023
Diploma - Graphic Designs
Campbelltown College of Tafe
Campbelltown, NSW06.2021
Certificate III - Graphic Design
Campbelltown College of TAFE
Campbelltown, NSW06.2020
TVET Certificate III - Graphic Design
Campbelltown College of TAFE
Campbelltown, NSW09.2019
Higher School Certificate -
Eagle Vale High School
Campbelltown, NSW09.2019
Certificate II - Construction Trades
PRODUCTIVITY BOOTCAMP
Quakers Hill, NSW04.2018
Skills
- Time Management
- Full drivers licence-excellent driving record
- Attention to Detail
- Communication Skills
- GPS and Route Planning
- Map Reading Skills
- Knowledge of State Roads and Highways
- Safe Driver Training
- Tracking Client Progress
- Maintaining Safety Standards
- Advance computer skills
- Troubleshooting Issues
- General Housekeeping
- Order picking and processing
- Mental health support for clients
Additional Information
BUSINESS NAME: JR EXPRESS COURIER SERVICES
ABN/ Entity: 15 389 726 117
Hobbies
Playing Video Games, Playing Sports, Listening to Music, Watching Films, Doing Chores around the House, Driving Cars, Going out taking Photographs & Videos, Spending time with Family & Friends, Doing Photoshop & Illustrator, Going to the Gym doing a lots of Exercises, Playing with Animals, and helping with other people
References
Ms Ranjini Krishna
Nursing Unit Manager
Ramsay Clinic Macarthur
phone: 0430519616
Mr Sime Nyanyiwa
Director
Informed Western Care Services
0405014564
Timeline
Delivery Courier Driver
Imile
12.2023 - Current
Mental Health Support Worker
Informed Care Services
12.2021 - 12.2023
Pizza Delivery Driver
Leumeah Pizza
09.2020 - 10.2020
Computer Technician
Fans Computers
06.2019 - 06.2019
Construction Worker
Produtivity Bootcamp
02.2018 - 04.2018
Retail School Canteen
Eagle Vale HIgh School
06.2017 - 06.2017
Mental Health Worker
The Hills Clinic
3 2023 - 4 2023
Diploma Of Mental Health -
The Institute of Health And Nursing Australia
Diploma - Graphic Designs
Campbelltown College of Tafe
Certificate III - Graphic Design
Campbelltown College of TAFE
TVET Certificate III - Graphic Design
Campbelltown College of TAFE
Higher School Certificate -
Eagle Vale High School
Certificate II - Construction Trades
PRODUCTIVITY BOOTCAMP
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