Jason Ling
Canberra
Summary
Seasoned Store Manager bringing extensive 15+ year experience in Big W stores overseeing all facets of customer-facing and back of house operations.
High energy leader specializing in setting and enforcing consistent standards to maintain process and routines and meet performance targets. Dedicated to maintaining smooth, efficient and highly successful store operations
Dynamic relationship-builder with motivating nature and sound judgment focused on maximizing team efficiency.
Analytical problem-solver with proven team building and management success. Skilled at identifying, coaching and developing talent in stores and succession planning.
Overview
10
10
years of professional experience
Work History
Store Manager
Big W
08.2019 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved VOC through staff training in customer service and product knowledge.
- Maximized sales by following CSP and visual merchandising principles.
- Maintained strong focus on identifying talent across all ACT stores and developing future leaders.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for leaders, providing constructive feedback and opportunities for growth.
Store Manager
Big W
01.2016 - 08.2019
Assistant Store Manager
Big W
09.2015 - 01.2016
Hardgoods Leader
Big W
02.2015 - 08.2015
Fill Leader
Big W
10.2013 - 01.2015
Education
High School Diploma -
St Catherines Catholic College
Singleton, NSW2006
Skills
- Employee Motivation
- Inventory Management
- Financial Forecasting
- Maximizing Profitability
- Effective Working Relationships
- Strong Multitasking Skills
- Operational Efficiency
- Problem-Solving Strengths
- Profit and Loss Control
- Staff Management
Timeline
Store Manager
Big W
08.2019 - Current
Store Manager
Big W
01.2016 - 08.2019
Assistant Store Manager
Big W
09.2015 - 01.2016
Hardgoods Leader
Big W
02.2015 - 08.2015
Fill Leader
Big W
10.2013 - 01.2015
High School Diploma -
St Catherines Catholic College
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