Summary
Overview
Work History
Education
Skills
Timeline
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Jason Loadsman

Brisbane,QLD

Summary

A Direct Support Officer employed at ICU, QEII Hospital with a passion and experience of leadership and an extensive background in customer service. Currently has a passion in electrical engineering and is studying an integrated bachelor and masters course.

Overview

4
4
years of professional experience

Work History

Direct Support Officer

Queensland Health
04.2023 - Current
  • The assistant to the director of the ICU and the receptionist of the unit.
  • Improved the ways data is stored and measured in the unit
  • Recorded and entered data for the benefit of the ICU.
  • The secretariat to monthly meetings which included creating the meetings' agendas and minutes.
  • Regularly provided customer service to patients and patients' families.
  • Completed a course focussing on project management and leadership.

Crew Coach/Crew Member

McDonalds
10.2019 - 04.2023
  • Crew coach from September 2021 to the date of separation from the establishment.
  • Lead teams of up to 10 people to reach specific key performance indicators.
  • Regularly trained staff to ensure competency during my shifts was sufficient.
  • Strived to create a positive working environment to ensure productivity amongst my team was satisfactory.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Bachelor And Master of Engineering (Honours) - Electrical Engineering

University of Queensland
Brisbane, QLD
12.2027

High School Diploma -

St. Laurence's College
South Brisbane, QLD
11.2022

Skills

  • Data Entry
  • Report Writing
  • Customer Service
  • Computer Skills (Including Microsoft Office Applications)
  • Organizational Skills
  • Leadership Skills
  • Training/Coaching Skills
  • Problem-Solving

Timeline

Direct Support Officer

Queensland Health
04.2023 - Current

Crew Coach/Crew Member

McDonalds
10.2019 - 04.2023

Bachelor And Master of Engineering (Honours) - Electrical Engineering

University of Queensland

High School Diploma -

St. Laurence's College

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Jason Loadsman