Summary
Overview
Work History
Skills
Work Availability
Interests
Timeline
Hi, I’m

Jason Loveridge

Area Manager
Toowoomba,QLD
Jason Loveridge

Summary

Supermarket retail for 20 years, multi site area manager for 8 years leading a team of 1800, 12 stores across the Toowoomba region and western downs responsible for marketing , community contribution, profit and loss, succession planning, budgeting, I am a Dynamic leader with a proven track record at Woolworths Supermarket, enhancing operational efficiency and fostering teamwork. Excelled in strategic planning and workforce planning, achieving significant improvements in compliance management and customer service. Skilled in leveraging excellent interpersonal skills and operational knowledge to drive results, demonstrating a commitment to excellence and innovation.

Overview

12
years of professional experience

Work History

Woolworths Supermarket

Area Manager of Operations
06.2012 - Current

Job overview

  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
  • Increased overall efficiency by identifying areas for improvement and implementing best practices.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
  • Streamlined operations by implementing efficient management strategies and organizational systems.
  • Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
  • Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
  • Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
  • Reduced operational costs with thorough budget analysis and strategic resource allocation.
  • Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
  • Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
  • Implemented safety protocols to maintain a secure work environment for employees and customers.
  • Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
  • Improved employee productivity through effective training programs and performance evaluations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Developed processes to save on costs and prevent losses.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
  • Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Analyzed market trends and customer feedback to develop new strategies for improving operations.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.

Skills

  • Operational Efficiency
  • Workforce Planning
  • Excellent interpersonal skills
  • Knowledge of performance tracking
  • Standard Operating Procedures
  • Budget knowledge
  • Outstanding communication skills
  • Strategic Planning
  • Maintenance Scheduling
  • Staff Supervision
  • Inventory Monitoring
  • Compliance Management
  • Sales Support
  • Asset Management
  • Forecasting
  • Staffing oversight
  • Key Performance Indicators
  • Expense Tracking
  • Customer Service
  • Team Leadership
  • Teamwork and Collaboration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Basketball

Beach days

Food

Timeline

Area Manager of Operations

Woolworths Supermarket
06.2012 - Current

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Jason Loveridge Area Manager