Jason Mckee

Singer and main songwriter for the rock band Reetoxa. Recorded two albums and played live all over Melbourne. Also resposible for marketing, PR, office management and booking gigs etc.

• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Working with Self Managed Super Fund clients with funds under management of at least 1 Million plus. Helped with their investment's and investment structure. We also helped clients with insurance mainly through TAL. Was the most successful salesman with over 100 clients. Also helped sell Eureka report subscriptions and taking payments over the phone and customer resolution of complaints.

• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Established new client relationships by conducting thorough needs assessments during initial consultations.

Started with AMP horizons sale course which was 11 weeks of intensive training in Sydney. After graduation I worked for AMP in Perth and hit my $50,000 of commission target in one week. Successful got employed by Perth's largest independent practice Blueprint wealth and won New AMP planner of the year in 2013.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Joined the navy as a mature recruit and reached the rank of Leading Seaman in minimum time and the first from my recruit school class. Spent three years in the high pressure environment of sea going vessels and earnt the Australian defence medal and Australian service medal in east timor 2006. Was awarded a Commanding officers commendation. Last role in the navy was team leader of a 25 man call centre looking after Sydney based defence personal pay and travel.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

Completed IBM's four week intensive sales school and passed with high grades. Started off selling IBM thinkpad laptops but due to high sales rates was promoted to Z series server team and helped generate millions in sales.

• Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
• Enhanced inventory management with accurate record-keeping and timely stock replenishment.
• Coordinated with suppliers for prompt deliveries, ensuring consistent product availability.
• Improved customer satisfaction by providing exceptional service and product knowledge.

Started off working on the cash registers and stock fill / maintenance but was promoted to team leader of the frozen food department.