Jason Meiklejohn
Gold Coast
Summary
Dynamic Product and Application Specialist / Technical Training Manager at Clevertronics with a proven track record in managing learning programs and enhancing user training. Leveraged creative problem-solving to streamline training processes, resulting in improved adoption of new technologies. Adept at effective communication and mentoring, ensuring compliance with industry standards while fostering team development.
Overview
17
17
years of professional experience
Work History
Product and Application Specialist
Clevertronics
05.2012 - Current
- Analysis of Business needs and development of Skills and competency Training Matrix
- Procurement and Implementation of Learning Management Systems (LMS)
- Creation and Management of Online, Classroom based and Practical skills training and assessments for products, processes and compliance with industry standards for internal and external stakeholders
- Reporting of Team training progress to team leaders and management stakeholders
- Development of product documentation, creating easy-to-follow user guides and manuals enabling users to troubleshoot common issues independently.
- Provided training and support to internal and end-user clients, ensuring smooth adoption of new technologies.
- Maintained up-to-date knowledge of industry standards and technological advancements to recommend strategic updates.
- Mentored junior team members in both technical skills development as well as adherence to company values and best practices.
- Conducted Training and Presentations to Tertiary Training institutions and Industry groups as a Subject Matter Expert.
Factory Production Manager
Yellow Goat Design
01.2008 - 03.2012
- Manufacture and Delivery of Custom lighting projects
- Design of custom packaging solutions to deliver fragile items across the globe
- Job scheduling and staffing for a team 15-20
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Worked closely with the product design and sales teams to facilitate a quality product, delivered on time
Education
Diploma - Project Management
Open Colleges Australia
07-2017
Skills
- Managing Learning programs
- User training - Product, Process, Standards and Compliance
- Technical support
- Effective written and verbal communication
- Creative problem solving
- Ability to make informed decisions
Timeline
Product and Application Specialist
Clevertronics
05.2012 - Current
Factory Production Manager
Yellow Goat Design
01.2008 - 03.2012
Diploma - Project Management
Open Colleges Australia
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