Jason Michael
Cranbourne West ,Victoria
Summary
Adept at ensuring passenger safety and maintaining punctuality, I leveraged my HR Licence and strong communication skills during my tenure at Ventura. My proactive approach reduced delays by 30%, enhancing passenger satisfaction. Skilled in emergency response and fostering positive relationships, I excel in high-pressure environments, embodying reliability and efficiency.
Overview
26
26
years of professional experience
Work History
Bus Driver
Ventura
Seaford, VIC
03.2024 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
Patient Transport Officer
Wilson Medic One
Rowville, VIC
05.2017 - 07.2022
- Assisted in the training of new Patient Transport Officers by sharing knowledge and providing guidance on best practices for patient care.
- Conducted thorough equipment checks before each shift, ensuring proper functioning of transport devices such as gurneys and wheelchairs.
- Contributed to a positive workplace culture by maintaining professionalism at all times, even during high-stress situations.
- Navigated complex hospital layouts effectively, minimizing wait times for patients during transfers between departments or units.
- Collaborated closely with nursing staff to coordinate seamless transitions between departments or facilities.
- Developed strong rapport with diverse groups of patients from varying cultural backgrounds through empathetic listening skills and genuine compassion.
- Participated in ongoing training sessions to stay up-to-date on best practices for safe patient handling techniques.
- Ensured patient safety by strictly adhering to infection control and transport procedures.
- Assisted in lifting and transferring patients using proper body mechanics, minimizing injury risk for both patients and staff members.
- Implemented efficient transportation routes within the facility while prioritizing urgent patient needs based on medical conditions or severity levels.
- Served as an integral part of the healthcare team by providing critical support during emergency situations or code responses within the facility.
- Adhered to strict confidentiality policies when handling sensitive medical information related to patient diagnoses, treatments, and personal details.
- Maintained a clean and organized work environment, contributing to overall patient satisfaction.
- Increased efficiency of hospital operations by promptly responding to transport requests and accurately documenting all transfers.
- Enhanced patient comfort by providing compassionate care and timely transport services.
- Demonstrated adaptability by effectively handling a wide range of situations, including difficult patients or unexpected emergencies.
- Provided emotional support for patients and their families during the transportation process, creating a positive experience.
- Reduced patient transfer times through effective communication and coordination with healthcare teams.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Responded to emergency situations to help with lifting and transporting patients.
Baker
Bakers Delight
Altona, VIC
03.2000 - 08.2021
Security Officer
Shield Security Services
Werribee, VIC
09.2001 - 08.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Baker
Brumby's Bakery
Hoppers Crossing, VIC
01.1999 - 01.2000
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared dough for variety of pastries, cakes and breads.
- Packaged finished products for sale.
- Monitored temperatures of ovens, proof boxes and other equipment.
Education
Year 10 -
Heathdale Christian College
Hoppers Crossing, VICSkills
HR Licence
LF Forklift
Working with Children check
Accredited bus Licence
Timeline
Bus Driver
Ventura
03.2024 - Current
Patient Transport Officer
Wilson Medic One
05.2017 - 07.2022
Security Officer
Shield Security Services
09.2001 - 08.2016
Baker
Bakers Delight
03.2000 - 08.2021
Baker
Brumby's Bakery
01.1999 - 01.2000
Year 10 -
Heathdale Christian College