JASON NETO

• Fitted new installations of gas units to buildings
• Drove, locating gas units in difficult to find locations
• Ensured speedy maintenances and repairs to gas units for customers.
• Corresponded with supervisor to identify and carry out projects, implementing repairs, expansions and new installations according to customer requirements.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Eliminated risks by correctly identifying potential safety hazards.

• Managed customer calls and inquiries.
• Managing customer appointments with workshop for appropriate times.
• Answering customer questions with professional advice.
• Plugging into customer vehicle for basic trouble shooting.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Maintained up-to-date knowledge of product and service changes.
• Responded proactively and positively to rapid change.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Investigated and resolved customer inquiries and complaints quickly.

• Maintained, repaired simple and complex issues on customer vehicles.
• Repaired engines, transmissions and reassembled with new/refurbished parts.
• Prepared worksite by setting up required tools and supplies.
• Worked under guidance of experienced professionals to learn trade best practices and techniques.
• Learned wide range of simple and complex techniques from on-the-job training.
• Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.

Shadowed senior mechanics to develop advanced repair skills.

• Performed preventive maintenance on diesel engines, preventing malfunctions.
• Ran diagnostic tests on equipment and vehicles submitted with malfunctions.
• Used fleet maintenance software program to complete required paperwork.
• Worked according to safety procedures for chemicals, tool use and protective equipment use.
• Cleaned shop, stored new supplies and put away tools to maintain organized work area.
• Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
• Completed minor repairs and basic upkeep work with minimal supervision.

• Complied with health and safety codes to protect staff and customers.
• Managed customer service operations, including taking orders and resolving complaints.
• Produced consistently high-quality baked goods for customers.
• Trained and supervised new employees on bakery operations and procedures.
• Maintained accurate inventory of baking supplies and ingredients.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Operated and maintained bakery equipment, including ovens and mixers.
• Operated cash registers and processed payments accurately.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Operated ovens and bakery equipment to prepare products according to recipes.