Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Nguyen

Sydney,NSW

Summary

Proven leader with extensive experience at Oporto, adept in staff supervision and customer engagement. Excelled in team management, enhancing store performance through strategic sales analysis and employee training. Demonstrated problem-solving prowess and a keen attention to detail, significantly improving operational efficiency and fostering a positive work culture.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Oporto
04.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Shift Supervisor

Oporto
02.2022 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Tutor

MarkitUP
03.2021 - 10.2022
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Team Member

Oporto
09.2018 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Science - Health

University of Sydney
Sydney, NSW
12.2024

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • Time Management
  • Team Building and Leadership
  • Attention to Detail
  • Staff Supervision
  • Team Management
  • Employee Scheduling
  • Hiring and Training

Certification

First Aid Certification

Timeline

Assistant Store Manager

Oporto
04.2024 - Current

Shift Supervisor

Oporto
02.2022 - 04.2024

Tutor

MarkitUP
03.2021 - 10.2022

Team Member

Oporto
09.2018 - 02.2022

Bachelor of Science - Health

University of Sydney

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