Jason Nortje
34 Albury Street, Pimlico,Townsville
Summary
Sales professional skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Business Development Executive
Mainfreight Transport
Townsville , QLD
01.2025 - Current
- Developed strong relationships with clients to identify their business needs.
- Conducted market research to identify new business opportunities and trends.
- Prepared presentations for stakeholders to communicate business objectives effectively.
- Analyzed industry trends to adjust business strategies and improve competitiveness.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Managed client relationships to ensure satisfaction and retention.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Renewed existing accounts by building relationships with clients.
- Conducted cold calls to potential clients to generate new business opportunities.
- Maintained accurate records of calls and customer interactions in CRM systems.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
Sales Representative/Account Manager
Drills,Taps and Dies Ltd - TradeZone
Hornby, Christchurch
01.2024 - 12.2024
- Tops Sales Representative March 24, April 24, May 24, June 24.
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Collaborated with other departments such as marketing, finance, logistics.
- Attended industry events such as conferences, seminars.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Reviewed monthly performance against targets set by management team.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Assisted in developing promotional materials such as flyers, brochures.
- Recommended changes in products and services based on customer feedback.
- Developed key customer relationships to increase sales.
- Conducted market research to identify potential customers and their needs.
Forestry Contractor and Security
AFS
, Rangiora
11.2021 - 12.2024
- Monitored hunting blocks, forest blocks and visitor behavior for issues of concern, promptly addressing situations with composure and professionalism.
- Gathered, summarized and posted information on forest use and trail conditions to promote safety of visitors and health of forest.
- Coordinated with volunteers and community groups to maintain trails within boundaries.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish goals.
- Placed new and accurate signage where needed to maintain Health and Safety for visitors and workers.
- Individually dealing with unauthorized visitors and recording information important to situation at hand.
- Evaluated situations individually for the best outcome so issues do not accrue once more.
Project Management Lead
Vynco Industries
Phillipstown, Christchuch
07.2023 - 01.2024
- Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned tasks.
- Outlined work plans, assessed resources and determined timelines for projects.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Updated project plans based on changing objectives, specifications and staff availability.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Scheduled team meetings and collaborated with 7 other team members.
- Tracked and communicated project status to stakeholders and investors through weekly reports.
- Devised project strategies and scopes in accordance with established methodologies from conceptualizing ideas to implementing plans and optimizing operations.
- Conveyed project objectives to internal and external stakeholders and maintained open communication to assess progress against targets.
- Set forth contingency plans and monitored progress and risks of various projects.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Devised implementation plans and performed cost-benefit and ROI analyses.
- Monitored performance of project team members to provide performance feedback.
- Identified project needs by reviewing project objectives and schedules.
- Communicated with key stakeholders to determine project requirements and objectives.
- Produced thorough, accurate and timely reports of project activities.
- Developed and updated project plans to document objectives, technologies, schedules and funding.
- Proposed, reviewed and approved modifications to project plans.
Sales Operations Representative/Key Account Customer Service Representative
Vynco Industries
Phillipstown, Christchurch
09.2022 - 06.2023
- Enhanced sales productivity by simplifying processes and evaluating new tools to foster team efficiency.
- Used the CRM platform to build and standardize business reporting for strategic analysis and internal business review.
- Processed customer orders, exchanges and returns and kept customers informed about progress.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Fielded customer queries, providing clear, accurate answers to technical questions and support requests.
- Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
- Produced sales documents, finalized deals and filed records.
- Cultivated and maintained lasting relationships with clients while providing exceptional sales service.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Handling and creating quotes for customers.
- Creating and maintaining call-cycles for Sales Reps and BDMs.
- Reporting on Sales Conversion, customer contact and overall impact and potential growth opportunities in industry.
Operations Support Assistant
Mainfreight
, Christchurch
05.2022 - 09.2022
- Receive products and pack them onto airline units depending on where it is being sent and what is being sent
- Reviewed and analyzed current company processes and identified and recommended improvement steps to optimize operations.
- Actively participated in meetings with staff members, making suggestions that improved productivity.
- Handled returns of damaged products to respective suppliers, following corporate return policies.
- Moved freight within warehouse environment using pallet jacks and other equipment.
- Shipped packages and received goods and materials under guidance of company's procedures.
Butchery Assistant/Sales Assistant
Safari Meats and SA Shop
Hornby, Christchurch
01.2019 - 05.2022
- Keeping records of Meat and spices coming into the butchery.
- Stepped into a production management role while Production manager was injured
- Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
- Maintained sanitization to keep surfaces and equipment clean, follow health regulations and protect customer safety.
- Placed prepared items in appropriate packaging and wrapped, labeled and arranged in refrigerated display case.
- Greeted and assisted customers by preparing selected products, wrapping in butcher paper and weighing.
- Answered phone to assist customers and take orders.
- Organized and rotated product stock following first in first out method.
- Rang up customers at register to process transactions and collect payments.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
Education
Heath And Safety Representative -
St Johns
03-2023
First Aid Certificate -
St Johns
01-2022
Forklift Licence -
Mainland Driving School
06-2022
NCEA Level 3 -
Rangiora High School
01-2018
NCEA Level 2 Gateway Program - Aviation
Rangiora High School
01-2017
NECA Level 2 -
Rangiora High School
01-2017
NCEA Level 1 -
Rangiora High School
Rangiora 01-2016
Skills
- New business development
- Client relationship management
- Sales strategy development
- Revenue generation
- Cold calling
- Pipeline development
- Sales and marketing
- Strong Problem Solver
- Professional and Mature
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Excel Spreadsheets
- Microsoft Office
- Mathematically Minded
- Team Building
- Planning & Organizing
- Computer Skills
- Maintenance & Repair
- Data Management
- Good Work Ethic
- Critical Thinking
- Active Listening
- Customer Service
- Organizational Skills
- People Skills
- Team Management
- Problem Resolution
- Relationship Building
References
Dorothy Tribo (Vynco Finance Manager) 021 750 320 - Riki Groenewald (Safari Meats Manager) 021 082 43113 - Jonathan Pulley (Town Hall Cinemas Manager) 021 026 75077 - Jaco Nortje (AFS Owner) 02041245487
Hobbies
- Rugby union player and coach. Currently playing senior mens rugby for Western Suburbs Rugby Club. Coached U/13 boys to a Grand Final victory last year.
- Massive passion for being in and around nature, camping, four-wheel driving and surfing.
- Spending quality time with family and friends.
- Was Vice President for Southbrook Cricket Club. I play and coach for this club.
Timeline
Business Development Executive
Mainfreight Transport
01.2025 - Current
Sales Representative/Account Manager
Drills,Taps and Dies Ltd - TradeZone
01.2024 - 12.2024
Project Management Lead
Vynco Industries
07.2023 - 01.2024
Sales Operations Representative/Key Account Customer Service Representative
Vynco Industries
09.2022 - 06.2023
Operations Support Assistant
Mainfreight
05.2022 - 09.2022
Forestry Contractor and Security
AFS
11.2021 - 12.2024
Butchery Assistant/Sales Assistant
Safari Meats and SA Shop
01.2019 - 05.2022
Heath And Safety Representative -
St Johns
First Aid Certificate -
St Johns
Forklift Licence -
Mainland Driving School
NCEA Level 3 -
Rangiora High School
NCEA Level 2 Gateway Program - Aviation
Rangiora High School
NECA Level 2 -
Rangiora High School
NCEA Level 1 -
Rangiora High School