Diligent professional seeking to leverage extensive experience in transportation and customer service. Demonstrated ability to ensure rider satisfaction through efficient route planning and courteous interaction. Proven skills in problem-solving and adapting to dynamic driving conditions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Uber Partner
Uber
02.2024 - Current
Provided excellent customer service, ensuring passenger comfort and satisfaction during rides.
Navigated efficiently using GPS technology to optimize routes and minimize wait times.
Maintained vehicle cleanliness and functionality through regular inspections and timely maintenance.
Managed ride scheduling and communication through rideshare platforms to enhance operational efficiency.
Resolved conflicts and addressed passenger concerns promptly to uphold service quality standards.
Project Civil Surveyor FIFO
Minstaff Survey
10.2023 - 12.2023
Travel to various sites representing Minstaff Survey as a Project Surveyor. Use of Trimble TCS7/7 controllers with VX series TS and R12 GPS equipment to conduct assigned survey tasks. Use of 12d synergy with 12d suite as well as Microsoft suite to upload, QA, reduce and report on set out, conformance, monitoring, and other surveys. Maintain and management of survey vehicle and equipment.
Project Civil Surveyor F/T
Bolte Civil
10.2022 - 08.2023
Reporting to the Tuggerah Head Office. Assigned with various subdivision and road upgrade projects. Uploading data from 12d-to-12d field tablet. Management of survey vehicle and assistant to attend projects and set out, ascon, conformance and other measurement surveys of various parts of the assigned projects as requested. Downloading daily data, QA and data management. Producing conformance reports and WAE data for clients and management.
Surveyor F/T
Dewitt Consulting
06.2022 - 10.2022
Reporting to the company office. Assigned with various Cadastral and Engineering/Construction surveys. Utilisation of survey assistants. Management of Leica survey equipment and company vehicle. Uploading of pre calculated data for various surveys undertaken. Completion of Survey tasks. Downloading of collected data, QA and compilation of sketches and plans for drafting.
Customer Service Concierge
Service NSW
10.2020 - 11.2021
Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Taking payment from customers using specific software.
Making changes to policies as requested and ensuring all customer issues are addressed.
Associate Surveyor (Registered) F/T
DTS Group
05.2016 - 04.2020
Reporting to the company office. Assigned with various Cadastral and Engineering/Construction surveys from single dwellings to High Rise projects. Principle Surveyor (under minimal supervision) 2 to 100+ lot subdivisions. Working with various clients throughout Brisbane Metropolitan. Cadastral identification, survey control installation and monitoring. Set out and as constructed survey verification through to Final Lot Pegging and Detail Surveys. Survey Plan preparation and production.
Lead Surveyor (under remote supervision) Large Scale Rail Project in North Queensland (390km). Installation of Primary and Secondary Survey Control. Remote detail surveys of creeks, road crossings for planning and design. Meetings and Reporting with the Client, Contractors and Land Owners regarding safety and access to areas where surveys needed to be conducted.
Department of Defence – Australian Hydrographic Office
07.1999 - 09.2012
Responsible for Compilation and Production of Digital Hydrographic Navigational products to be used by Navy, commercial shipping, and the public. Both Paper Nautical Charts and Electronic Nautical Charts. Use of various GIS software packages and Cartographic software packages during compilation and production.
Experience working for the Tide section in the Office, reducing tidal data for preparation of the Annual National Tide Tables (ANTT). Experience working for the Notice to Mariners section in the Office, compiling small to large scale Notices to be issued to Mariners for updates to charts used daily.
Education
Diploma - Project Management
NSW TAFE
01.2005
Advanced Diploma - Geographic Information Systems
NSW TAFE
01.2006
Associate Diploma - Engineering (SURVEYING)
NSW TAFE
01.1992
School Certificate - undefined
01.1989
Skills
Flexibility
Friendliness
Punctuality
Cleanliness
Situational awareness
Driving safety with strong navigation
Customer focus
Vehicle maintenance
Route planning
Tech-savviness
Work Planning and Execution
Data Management, Reporting and Safety
Certification
Rail Industry Worker Induction certification – NSW 2022
Provide First Aid certification – NSW 2022
Completion of the Service NSW induction and training program (2 weeks) NSW 2021
Completion of the Services Australia full induction program (6 weeks) NSW 2021
Registration as a Surveying Associate with the Board of Surveyors QLD 2019 (expired)
Advanced 4WD driving course QLD 2018
Safely access the rail corridor (SARC) certificate, QLD 2014
National OHS Construction Induction Card (White Card). NT 2012
Supervision and Management course NSW TAFE 2010 - PASS
Microsoft Office Suite courses NSW TAFE 2000 - PASS