JASON REAGEN
Melbourne,VIC
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped to deliver creative solutions and drive impactful results. Skilled in multimedia design, user experience, and branding with strong focus on team collaboration and adaptability. Known for reliability and ability to thrive in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2025 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Event/Party Host | Guest Service
Kingpin Crown
12.2024 - Current
- Organized and hosted group events for 10-100+ guests, ensuring a smooth and enjoyable experience
- Managed multiple tasks simultaneously, including coordinating multiple events per shift, overseeing food service, and handling guest request
- Provided high-quality service in a fast-paced environment, ensuring positive guest satisfaction based on feedback and review
All Rounder | Guest Service & Kitchen
Toppings N Tea
03.2024 - 01.2025
- Communicated professionally with staff and customers, resolving issues efficiently and ensuring positive interactions
- Engaged actively with customers, providing specific recommendations and effectively upselling products
- Ensured product quality assurance, maintaining high standards and minimizing defects
- Managed inventory and stock, tracking and organizing products to maintain optimal levels and reduce product wastage
Logistics Director of the 18th IFF
Indonesian Film Festival (IFF)
09.2023 - 09.2024
- Led the Logistics Division of the 18th IFF, ensuring efficient operations and timely execution of tasks with effective team coordination
- Supervised Logistics Officers in merchandise handling and stock management, maintaining 95% accuracy in inventory control and minimizing discrepancies
- Organized and executed a medium-scale event with 400+ attendees, overseeing all logistical aspects to ensure smooth operations and sales of merchandise
- Communicated effectively with third-party officials and vendors, facilitating successful partnerships and negotiations while resolving unprecedented issues
- Oversaw the logistical flow of goods and equipment, optimizing distribution processes and reducing waste/delays by 17%
Event Officer
PPIA RMIT (RMIT Indonesian Student Association)
10.2022 - 10.2023
- Coordinated internal events to foster social interaction and strengthen relationships between committees
- Organized external events to welcome 100+ new and current students, creating a welcoming and engaging atmosphere that received positive feedback from attendees
Logistics Officer of the 17th IFF
Indonesian Film Festival (IFF)
09.2022 - 08.2023
- Managed merchandise handling and stock management, ensuring accurate inventory tracking and minimizing waste/loss
- Organized a medium-scale event with 300+ attendees, coordinating the logistical flow of goods and equipment
- In charge of merchandise sales, achieving 100% sell-through rate with no leftover inventory
Insurance Agent | Apprenticeship
Prudential Indonesia
08.2021 - 11.2021
- Built and maintained strong relationships with potential and existing clients through consistent communication and excellent customer service.
- Communicated effectively and negotiated tailored insurance solutions, addressing client concerns and closing deals.
- Responded to customer calls swiftly to resolve issues and answer questions.
Education
Bachelor of Design - Game Design
RMIT University
Skills
- Game & Industrial Design
- Multimedia Production
- Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Audition)
- 3D Modeling (Maya, 3Ds Max, Blender)
- UI/UX Design
- Google Workspace Suites (Docs, Sheets, Slides)
- Strong Communication
- Multitasking
- Leadership
- Customer Service
- Problem-Solving & Adaptability
- Critical Thinking
- Organization & Time Management
- Marketing & Sales
- Problem-solving
Certification
- Pearson PTE (83) - PTE Academic
- Design Dean's Award Certification of High Distinction and Remarkable Project - RMIT University
- ACMI (Australian Centre for the Moving Image) Exhibitor - Dean's Capstone Project Showcasing
- RMIT Accreditation for Global Leadership Experience - RMIT University
- RMIT Accreditation for Tackled Industry Challenges - RMIT University
- Provincial Robotics Competition of DKI Jakarta - National Robotics DKI Jakarta Division
Languages
English (Fluent)
Native or Bilingual
Bahasa Indonesia (Native)
Native or Bilingual
Timeline
Barista
Starbucks
03.2025 - Current
Event/Party Host | Guest Service
Kingpin Crown
12.2024 - Current
All Rounder | Guest Service & Kitchen
Toppings N Tea
03.2024 - 01.2025
Logistics Director of the 18th IFF
Indonesian Film Festival (IFF)
09.2023 - 09.2024
Event Officer
PPIA RMIT (RMIT Indonesian Student Association)
10.2022 - 10.2023
Logistics Officer of the 17th IFF
Indonesian Film Festival (IFF)
09.2022 - 08.2023
Insurance Agent | Apprenticeship
Prudential Indonesia
08.2021 - 11.2021
Bachelor of Design - Game Design
RMIT University
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