Jason Ren
Health Professional
Sydney
Summary
Health professional with extensive experience in clinical care settings as an Optometrist with a shifting focus on digital health transformation to support patient outcomes. Strong cross-functional leadership skills with ability to work in diverse teams and complex environments across regional and city environments. Detail-oriented and personable with exceptional work ethic and passion for service.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Locum Optometrist
Self-employed
02.2022 - Current
- Adapt to different store processes and team environments at various practices both in regional and metropolitan settings
- Quickly adapt to varying digital health systems across different organisations including Specsavers, Bailey Nelson, Oscar Wylee and Independent practices
- Tailor patient care to a plethora of demographics both socio-economically as well as geographically
Optometrist
Specsavers Glendale
, NSW
02.2019 - 02.2022
- Provided exceptional eye care and health recommendations to patients in a professional but approachable manner
- Led a team of both retail and optometry staff to optimise the patient experience end-to-end with a focus on moments that matter including health check-ups & eye-product selection to support their health and visual needs. By training the clinical staff to tailor the language they used when recommending products, this enabled the retail staff to present the best product for the patient thus improving average order value as well as overall revenue
- Developed strong relationships with a network of local general practitioners, pharmacists, and ophthalmologists to focus on multidisciplinary management to improve patient outcomes - Fostered strong client relationships with external stakeholders including contact lens manufacturers and pharmaceutical companies to ensure products arrived in a timely manner to support patient outcomes
- Implemented a new streamline process which ensured all staff completed mandatory checks with their patients at the end of their consultations because staff were consistently forgetting them. This new process resulted in significantly improved store efficiencies, productivity and reduced errors.
Senior Optical Assistant
Specsavers North Rocks
, NSW
10.2013 - 01.2019
- Developed strong optical dispensing skills to support customer outcomes
- Mentored and trained team members whilst providing constructive feedback to support team member development
- Managed administrative, clinical and daily operations at the practice with ability to trouble shoot and problem solve operational issues as they arose
Education
Bachelor of Science / Bachelor of Optometry (Honours) -
University of New South Wales
03.2012 - 11.2018
Statement of Attainment in Excel Spreadsheet -
TAFE NSW
05.2020 - 06.2020
Skills
Critical thinking
Problem Solving
Team work
Leadership
Business Development
Certification
Learn to Lead by UNSW AGSM
Timeline
Locum Optometrist
Self-employed
02.2022 - Current
Learn to Lead by UNSW AGSM
09-2021
Critical Thinking for Better Judgment & Decision-Making by LinkedIn
08-2021
Learn to Lead by UNSW AGSM
08-2020
Statement of Attainment in Excel Spreadsheet -
TAFE NSW
05.2020 - 06.2020
Optometrist
Specsavers Glendale
02.2019 - 02.2022
HLTAID001 Cardiopulmonary Resuscitation
01-2019
Senior Optical Assistant
Specsavers North Rocks
10.2013 - 01.2019
Bachelor of Science / Bachelor of Optometry (Honours) -
University of New South Wales
03.2012 - 11.2018