Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jason Rodbourn

Goulburn,NSW

Summary

Experienced with developing and delivering training programs that meet organisational goals. Utilises innovative methods to create engaging and effective learning experiences. Strong understanding of instructional design principles and adult learning theories.


Professional with strong background in training and development, adept at designing and implementing effective training programs. Skilled in curriculum development, instructional design, and leveraging technology to enhance learning experiences. Known for fostering team collaboration, adapting to changing needs, and consistently achieving measurable results. Reliable, flexible, and focused on driving continuous improvement in organizational performance.

Overview

36
36
years of professional experience

Work History

Training Specialist

Hidrive Group
11.2018 - 01.2025
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Coached employees on various topics including manufacturing, goal setting, and career planning to foster individual growth within the company.
  • Developed training handbooks, online tutorials and reference materials.
  • Developed lesson plans, instructional materials and written practice tests for trade and unskilled training courses.
  • Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organisational needs.
  • Onboarded and mentored every new employee hired to fulfill various roles.
  • Implemented Lucidity (HR and Training) program, creating and recording training needs, individual competencies and training records for 310 employees across Australia.
  • Improved departmental communication, fostering collaboration among teams to achieve common goals through regular cross-functional training sessions.
  • Managed budget allocation for training initiatives, ensuring cost-effective use of resources and timely completion of projects within established financial constraints.
  • Served as a subject matter expert for operations-related topics during internal meetings, providing guidance on best practices in process improvement strategies.

Advanced Driving Instructor

Marulan Driver Training Centre
03.2009 - 06.2017
  • Evaluated student performance and documented progress and goals.
  • Established trust with industry clients by maintaining transparent communication about their emplyees progress and areas of improvement.
  • Supported drivers in hands-on road training.
  • Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
  • Conducted regular evaluations of student performance to identify areas needing further attention or adjustment in teaching approach.
  • Developed tailored lesson plans for each student group, addressing individual needs and OHS requirements.
  • Built strong rapport with students, fostering a positive learning environment and encouraging open communication.
  • Fostered an inclusive learning environment that accommodated diverse backgrounds, skill levels, and learning styles among students.
  • Kept up-to-date on industry trends, ensuring the most accurate and relevant information was shared with students.
  • Developed curriculum to encourage advance performance level.
  • Enhanced road safety awareness among students through comprehensive defensive driving techniques.
  • Increased overall customer satisfaction by providing exceptional service from initial consultation through final evaluation of student progress.

Trainer Assessor

N.S.W. Police Force
01.2002 - 02.2010
  • Achieved higher trainee satisfaction rates through consistent monitoring of progress and timely interventions when needed.
  • Provided ongoing support for trainees even after course completion, fostering continued professional development within the organization.
  • Served as a mentor and resource for newer trainers within the organization, imparting knowledge and best practices to support their professional development.
  • Developed customised training packages that addressed specific departmental needs, resulting in targeted skill development due to legislative changes..
  • Facilitated open discussions during training sessions, promoting an inclusive atmosphere where all participants felt comfortable sharing their thoughts and experiences.
  • Participated in ongoing professional development opportunities to stay current on industry trends, ensuring that delivered training programs remained relevant and impactful.
  • Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.

Police Officer

NSW Police Force
10.1988 - 02.2009
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilised excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Mentored junior officers on the importance of ethical behaviour, accountability, and professionalism in their role as public servants.
  • Served as a youth liaison officer, improving relationships between youth and police through positive interactions and educational programs.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Built excellent rapport and working relationship with all first responder agencies to build trust and improve communication.
  • Performed rescue functions at accidents, emergencies and disasters.

Education

Train Small Groups (Cert IV Workplace Training)

Charles Sturt University
Goulburn, NSW

Emergency Management

NSW Police
Goulburn

Crash Investigation

NSW Police
Goulburn, NSW

Motor Mechanics

TAFE NSW
NSW
01-1988

Skills

  • Learning management systems
  • E-learning platforms
  • Training program development
  • Training program design
  • Training delivery
  • Classroom expertise
  • Performance assessment
  • Onboarding programs
  • Technical training
  • Workshop facilitation
  • Employee development
  • Training material design
  • Motivational speaking

Accomplishments

  • Supervised team of 25 staff members.
  • Customer Relations - Earned high marks for customer satisfaction and retention, company-wide.
  • Achieved national training needs and records by implementing Lucidity training software with accuracy and efficiency.

Timeline

Training Specialist

Hidrive Group
11.2018 - 01.2025

Advanced Driving Instructor

Marulan Driver Training Centre
03.2009 - 06.2017

Trainer Assessor

N.S.W. Police Force
01.2002 - 02.2010

Police Officer

NSW Police Force
10.1988 - 02.2009

Train Small Groups (Cert IV Workplace Training)

Charles Sturt University

Emergency Management

NSW Police

Crash Investigation

NSW Police

Motor Mechanics

TAFE NSW

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Jason Rodbourn