Jason Rogers
Adelaide,SA
Summary
Dynamic entrepreneur with a proven track record in vendor relationship management and customer service excellence, notably at VIP Home Services. Leveraged negotiation and entrepreneurial leadership skills to enhance competitive positioning and foster robust client relationships. Demonstrates a commitment to quality assurance and sales planning, driving significant operational improvements.
Overview
33
33
years of professional experience
Work History
Business Owner
VIP Home Services
Adelaide, SA
03.2005 - Current
- Negotiated contracts with vendors for supplies and services.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Resolved conflicts between employees or customers in a timely manner.
- Oversaw daily operations of the business and provided guidance when needed.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Scheduled maintenance activities for equipment used by the business.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Managed inventory levels to meet customer demand while minimizing costs.
- Monitored cash flow to ensure proper budgeting of resources.
- Ensured compliance with all local laws and regulations related to the business operations.
- Set pricing structures according to market analytics and emerging trends.
- Kept records for production, inventory, income, and expenses.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Determined pricing for products or services based on costs and competition.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Manager
KFC
Adelaide, SA
02.1992 - 03.2005
- Conducted regular performance reviews for employees to identify areas of improvement.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Developed a system for tracking inventory and ordering supplies as needed.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School
Northfield High School
Adelaide, SASkills
- Vendor relationship management
- Sales planning
- Customer service
- Quality assurance
- Consulting
- Driven and determined
- Entrepreneurial leadership
- Negotiation
- Customer relations
Timeline
Business Owner
VIP Home Services
03.2005 - Current
Assistant Manager
KFC
02.1992 - 03.2005
High School
Northfield High School