- Gardening
- Hiking
- Outdoor Recreation
- Camping
Jason Seng
Hervey Bay
Summary
Dynamic professional with a robust foundation in problem-solving, project management, and team leadership, poised to drive organizational success through strategic initiatives. Proven ability to develop efficient processes while maintaining high standards and aligning team efforts with overarching goals. Recognized for a collaborative approach and strong communication skills, adept at managing multiple projects simultaneously while ensuring accuracy and meeting deadlines. Committed to continuous learning and growth, ready to embrace new challenges with enthusiasm and a positive attitude.
Overview
15
15
years of professional experience
Work History
Appliance Repair Technician
Self-employeed
06.2013 - Current
- Led training sessions on new appliance technologies, enhancing team knowledge and service capabilities.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Facilitated repairs by disassembling defective and broken equipment.
- Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
- Implemented safety protocols during repair procedures, protecting both clients'' property and personal wellbeing.
- Maintained excellent working relationships with manufacturers, staying up-to-date on recall information and product updates.
- Maintained inventory of repair supplies worth over $[Amount], keeping detailed records to prevent disruptions in work.
- Diagnosed and repaired a variety of household appliances, ensuring optimal functionality and customer satisfaction.
Refrigeration Mechanic
Mid-Coast Refrigeration and Air-Conditioning
03.2011 - 06.2013
- Diagnosed and repaired refrigeration systems to ensure optimal performance and compliance with safety standards.
- Led installation of new cooling units, coordinating with contractors to streamline project timelines.
- Mentored junior mechanics in troubleshooting techniques and best practices for system maintenance.
- Implemented preventive maintenance schedules, reducing equipment downtime and improving service reliability.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Repaired and adjusted valves, fittings and connections.
- Selected correct motors, thermostats, and other components to replace defective parts.
- Tested and repaired condensers, heat exchangers, cooling towers, steam, and gas turbines.
- Ensured compliance with industry regulations regarding safe handling practices for refrigerants such as Freon or ammonia-based systems.
- Provided expert advice to customers on proper care and maintenance of their refrigeration systems, ensuring long-term functionality and reliability.
- Repaired [Type] HVAC and refrigeration systems.
- Collaborated with engineers and architects to develop custom cooling solutions, meeting specific client requirements and space constraints.
- Troubleshot complex mechanical issues using advanced diagnostic tools such as multimeters or pressure gauges, determining the most effective course of action for repairs.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
Education
No Degree - First Aid
ABC License Training
Hervey Bay05-2025
No Degree - CERTIFICATE III IN APPLIANCE SERVICE
TAFE QUEENSLAND SKILLSTECH
Brisbane, QLD02-2015
Skills
- Installation protocols
- Problem diagnosis
- Refrigeration system troubleshooting
- Overseeing maintenance operations
- Cost estimation for repairs
- Fault diagnosis
- Experienced in operating power tools
- Proficient in wiring systems
- Multimeter operation
Accomplishments
- Won first place in the Hackathon 2019.
- Published a research paper on AI in healthcare.
Interests
Timeline
Appliance Repair Technician
Self-employeed
06.2013 - Current
Refrigeration Mechanic
Mid-Coast Refrigeration and Air-Conditioning
03.2011 - 06.2013
No Degree - First Aid
ABC License Training
No Degree - CERTIFICATE III IN APPLIANCE SERVICE
TAFE QUEENSLAND SKILLSTECH
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