Delicatessen Manager
Coles Supermarkets
- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
- Reduced employee turnover by fostering a supportive work environment and providing opportunities for growth.
- Improved overall efficiency of the department by cross-training employees in multiple roles.
- Collaborated with store management on promotions, specials, and marketing efforts to attract customers and drive revenue growth.
- Ensured compliance with health department regulations through regular staff training sessions and adherence to sanitation guidelines.
- Trained and supervised staff to ensure consistent delivery of quality products and exceptional customer service.
- Increased customer satisfaction by implementing efficient deli operations and maintaining a clean, inviting environment.
- Enhanced food presentation skills among staff members through coaching on proper display techniques.