Jason Strachan
Kiewa,VIC
Summary
Dynamic Field Service Technician with extensive experience at Komatsu, excelling in hydraulic systems and equipment maintenance. Proven ability to troubleshoot complex mechanical issues and enhance customer satisfaction through effective communication and problem-solving. Committed to delivering high-quality service and ensuring optimal performance of heavy machinery.
Overview
23
23
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Field Service Technician
Komatsu
Wodonga , Vic
01.2012 - 12.2025
- Diagnosed and repaired heavy equipment issues in field settings.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Executed routine maintenance on machinery, enhancing reliability and extending service life.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Utilized diagnostic tools to identify mechanical failures and recommend repairs.
- Engaged with customers to assess equipment issues and deliver tailored solutions.
- Recorded service activities and maintenance records, ensuring accurate customer documentation.
Field Service Mechanic
Komatsu
Port headland , Wa
01.2007 - 01.2011
- Diagnosed mechanical issues on heavy equipment in field settings to minimize downtime.
- Troubleshot and diagnosed issues with heavy equipment systems to restore functionality.
- Repaired hydraulic systems, enhancing overall machine performance.
- Performed routine maintenance on Komatsu machinery and equipment.
- Completed regular installations of new equipment parts.
- Coordinated with suppliers to order replacement parts.
Workshop mechanic
Komatsu
Wodonga , Vic
01.2003 - 01.2007
- Utilized diagnostic tools to troubleshoot complex mechanical problems, enhancing equipment reliability.
- Diagnosed mechanical issues in heavy equipment, improving overall performance and safety.
- Performed routine maintenance on machinery, increasing operational lifespan and reducing downtime.
Education
Cert 3 Heavy Vehicle - Heavy Transport
Wagga Tafe
Wagga 01.1998 - 01.2001
Billabong High School
CulcairnSkills
- Equipment maintenance
- Hydraulic systems
- Troubleshooting techniques
- Diagnostic tools
- On-site installation
- Parts ordering
- Customer relationship management
- Problem solving
- Attention to detail
- Service documentation
- Time management
- Adaptability
- Field repairs
- Calibration procedures
- Valid Driver's license
- Mechanical background
- Installation and maintenance
- Diagnostic testing
- Troubleshooting and repair
- Verbal and written communication
- Basic welding
- Electrical troubleshooting
- Customer service
- Preventative maintenance
Certification
- First aid
- Forklift
- Working at heights
- HC license
- White card
- Dog man
- EWP
Affiliations
- Farming
- Fishing
- Hunting
- Adventure riding
Languages
English
First Language
References
References available upon request.
Timeline
Field Service Technician
Komatsu
01.2012 - 12.2025
Field Service Mechanic
Komatsu
01.2007 - 01.2011
Workshop mechanic
Komatsu
01.2003 - 01.2007
Cert 3 Heavy Vehicle - Heavy Transport
Wagga Tafe
01.1998 - 01.2001
Billabong High School