Jason Walker
Merimbula,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I have many years working within a customer facing role. I take great satisfaction in helping the customer achieve a satisfying purchase which contributes greatly to the organisations bottom line.
Overview
11
11
years of professional experience
Work History
General Manager and Licencee
Merimbula Lakeview Hotel
08.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and maintained relationships with customers and suppliers through account development.
- Formulated policies and procedures to streamline operations.
Bar Supervisor
Merimbula Lakeview Hotel
09.2017 - 07.2021
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Checked ID cards and verified bar guests were of legal age.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled cash accurately and prepared nightly deposits.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Bar Supervisor
The Oxford Hotel
01.2013 - 08.2017
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consulted with managers to organize special events and promotions.
Skills
Worked with Jensen Data System
Ability to work within a team
Managed teams to achieve ongoing sales targets
Customer focus to achieve revenue targets and satisfaction for the consumer
Timeline
General Manager and Licencee
Merimbula Lakeview Hotel
08.2021 - Current
Bar Supervisor
Merimbula Lakeview Hotel
09.2017 - 07.2021
Bar Supervisor
The Oxford Hotel
01.2013 - 08.2017
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