Jason West
Adelaide,SA
Summary
Dynamic Assistant Store Manager at Repco Auto Parts with a proven track record in enhancing customer satisfaction and retention. Skilled in problem-solving and customer service, I successfully mentored staff, optimized inventory control, and fostered a loyal customer base, significantly boosting repeat business through personalized engagement.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
36
36
years of professional experience
Work History
Assistant Store Manager
Repco Auto Patrs
02.1989 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Education
Year 11 -
Thorndon High School
Adelaide, SASkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Stock management
- Customer service management
- Staff supervision
- Upselling and cross selling
- Pricing and markdowns
Timeline
Assistant Store Manager
Repco Auto Patrs
02.1989 - Current
Year 11 -
Thorndon High School
Similar Profiles
Charlotte WoollockCharlotte Woollock
Assistant Store Manager at Repco Auto PartsAssistant Store Manager at Repco Auto Parts
Madeline BromleyMadeline Bromley
Trade Team Leader at Repco Auto PartsTrade Team Leader at Repco Auto Parts
Sachinkumar PatelSachinkumar Patel
Auto Parts Delivery Driver at Repco Auto PartsAuto Parts Delivery Driver at Repco Auto Parts