Jason Zhou
223/398 Pitt Street Haymarket, Sydney,NSW
Summary
Hardworking employee enthusiastic and knowledgeable. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Sales Advisor
SANDRO
03.2023 - 09.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Informed customers of promotions to increase sales productivity and volume.
- Presented professional image consistent with company's brand values.
- Kept detailed records of daily activities through online customer database.
Sales Advisor
ALL DENIM
12.2023 - 03.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Increased sales volume and expanded product line to new retailers.
Restaurant Bar Manager
LE CYRANO
01.2015 - 12.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Cultivated warm relationships with regular customers.
- Checked guests' identification before serving alcoholic beverages.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
High School Diploma -
Lycée Turgot
Paris06.2017
Skills
- Sales experience
- Customer service experience
- Customer Satisfaction
- Multitasking
Stock management
Languages
French
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Professional Working
Formation
- 2016, Beijing Chinese Language And Culture College l Pékin
- Pack Office : Excel, PowerPoint et Word + Pack Google
- Formation : Logista / PMU / FDJ
- Driving license
Timeline
Sales Advisor
ALL DENIM
12.2023 - 03.2024
Sales Advisor
SANDRO
03.2023 - 09.2024
Restaurant Bar Manager
LE CYRANO
01.2015 - 12.2023
High School Diploma -
Lycée Turgot
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