JASON LEE KAH JUN
Melbourne,VIC
Summary
Multi-talented Floor Manager with 8 years of progressive hospitality and restaurant experience. Focused on maximizing team effectiveness and operational efficiency in challenging environments. Top-notch communication and planning abilities with a diligent mindset. Leveraging 8 years' experience and related expertise to take on challenging new role with long-term potential.
Overview
8
8
years of professional experience
Work History
Floor Manager
Tao Dumplings South Yarra and Brighton
Melbourne
02.2017 - Current
- Managing the day-to-day operations of a restaurant
- Providing excellent food and beverage service while increasing client satisfaction
- Responding to restaurant customer complaints quickly and accurately
FCG Legal
Carlton
06.2019 - 01.2020
- Created employee schedules to align coverage with forecasted demands.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Legal Intern
Henry Lim & Co
03.2016 - 12.2016
- Drafting court documents relating to conveyancing and litigation matters
- Doing consultation with clients under the supervision of the partners of the firm
- Liaising with different governmental departments on behalf of the clients
- Attending meetings, signings and appearance in different occasions with the partners of the firm.
Waiting Staff
Tenji Japanese Buffet House
Newcastle
10.2013 - 04.2014
- Provided service to customers, including presenting and explaining daily specials, anticipating customers’ needs and requests, taking orders and delivering food and drinks
- Followed all safety and sanitation policies when handling food and beverages
- Operated the POS system to input customer orders and settle customer payments.
Waiting Staff
Fantastic Price
12.2012 - 03.2013
- Served customers in a fast-paced restaurant
- Made bar drinks
- Trained new employees
- Manage the restaurant several nights a week, which included checking the work of other workers
- Worked 20-30 hours per week during the academic year and during the summer to finance education.
Education
Practice Legal Training (PLT) -
MALAYSIA & UNITED KINGDOM
LLB(HONS) - undefined
Leo Cussen Centre for Law
Advanced Diploma of Leadership and Management - undefined
Victoria University
Diploma of Interpreting - undefined
St Peter’s Institute
Bachelor of Laws - undefined
Australian Institute of Translation and Interpretation
General Certificate of Education Ordinary Level Certificate - undefined
Northumbria University and Brickfield Asia College
Unified Examination Certificate - undefined
Poi Lam High School
Skills
- SKILLS SUMMARY
- Communication Skills:
- Diverse multicultural skills with a strong knowledge of Malay, Chinese, Indian and Australian cultures;
- Time Management and Organisation:
- Prioritising for study and work;
- Ability to plan ahead;
- Computer Skills:
- MS Word, Excel, PowerPoint, Publisher, and a range of email providers;
- Legal databases such as LexisNexis, Legendcom and Westlaw
- Persuasive Negotiations
- Customer Loyalty
- Employee Coaching and Motivation
Timeline
FCG Legal
06.2019 - 01.2020
Floor Manager
Tao Dumplings South Yarra and Brighton
02.2017 - Current
Legal Intern
Henry Lim & Co
03.2016 - 12.2016
Waiting Staff
Tenji Japanese Buffet House
10.2013 - 04.2014
Waiting Staff
Fantastic Price
12.2012 - 03.2013
Practice Legal Training (PLT) -
MALAYSIA & UNITED KINGDOM
LLB(HONS) - undefined
Leo Cussen Centre for Law
Advanced Diploma of Leadership and Management - undefined
Victoria University
Diploma of Interpreting - undefined
St Peter’s Institute
Bachelor of Laws - undefined
Australian Institute of Translation and Interpretation
General Certificate of Education Ordinary Level Certificate - undefined
Northumbria University and Brickfield Asia College
Unified Examination Certificate - undefined
Poi Lam High School