Jason Leonard Trappett
Alderley,QLD
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver/Warehouse Storeperson
Auto Parts Group
03.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Expedited order processing through proficient use of warehouse equipment such as forklifts, pallet jacks, and barcode scanners.
Retail (Volunteering)
St. Vincent De Paul
- Cleaning the Store, Manual Handling, Price Tagging of any donated Product, Customer Service, Sorting the Clothes, Sorting the Books, Check the Nature of the product to see if it is sellable
Storeperson
Tailored Workforce for H and B Distribution Centre
- Use of Strapper for Totes on Boxes, Making Lids for the boxes, Use of RF Scanner for Nesting Totes and Bulk, Sorting Boxes to the correct Located Pallet, Breakdown of Wrapped Pallets, Use of Pallet Jack, Manual Handling of Boxes and Pallets, Inbound, Induct/Totes, Transport Breakdown, Assorting Recycling, Making Lids and Totes
Delivery Driver
Dealer Express for Southside Toyota
- Delivering and Picking up of Car Parts to Automotive and Smash Repair Stores, Customer Service, Writing down our runs, Unloading and Loading of Car Parts, Did 3 runs a day, Geographical Knowledge of the Brisbane North/East Areas
Customer Service Attendant
Queensland Rail
- Customer Service, Cleaning Train Station Platforms and Toilets, Putting Up Signs and Timetables, Blowing the Whistle for Handicap Customers on the New Generation Rollingstock trains, Serving Customers for Train Tickets and Go-Cards, Worked on different stations, Use of 2-Way Radio, Zero Harm Policy
Security Officer
Securecorp
- Customer Service, Zero Harm Policy, Resolving conflict through Negotiations, Incident Report Writing, Patrol Trains, Platforms and the Rail Centre, Assist Queensland Rail Staff (Guards, Drivers, Station Staff and Assisted Station Master), Use of a 2-way Radio, Worked on all train lines in Brisbane, Medical Procedures
Delivery Driver/Kitchenhand/Supervisor
Pizza Hut
- Customer Service, Delivering Orders to Customer’s Homes, Cash Handling (Banking, Cash Float for Drivers), Geographical Knowledge of the Brisbane North Area, Making Dough, Use of Dough Mixer, Use of Dough Proofer, Setting up the Make Table and Breaking it down as well, Making Pizzas and Side Menu Dishes, Cleaning the store (Inside and Outside), Washing Up all the Trays, Pans, Dough Mixer, Make Table and Lids, Doing Stock Order and Veggie Order, putting the Stock and Veggie Order away, Opening and Closing the Store (Turning On and Off the Alarm), Arranging the Meats and Veggies in the Freezer and the Cold Room, Checking Expiry Dates, Dispatching Orders to Drivers, Preparing the Boxes, Opening and Breaking down the Tills, Serving Customers on Front Counter, Use of Eftpos machine (Reconcile and Replacing the Paper), Dealing with Complaints on the Telephone and instore, Worked in 5 different stores
Education
Everton Park State High School
Diploma of Information Technology (Network Engineering) -
Brisbane North Institute of Tafe
Certificate 3 Business Administration -
Sarina Russo Institute (Online)
Certification
- Certificate 3 Logistics (Warehousing) - The Learning Collaborative
- Certificate 3 Hospitality/Tourism (Housekeeping) - Pivotal
- Certificate 1 Construction - Major Training Group
- Forklift Licence (LF) - The Learning Collaborative
- Driver’s Licence (Open)
- Construction White Card (Major Training Group) - Major Training Group
Personal Information
Date of Birth: 07/22/85
References
- TJ Akaroa, Security Monitoring Officer for Queensland Rail, 0421492579
- Paul Millward, Recruitment Manager for Tailored Workforce, 0416069420
Hobbies and Interests
- Road Trips
- Computers (Building, Repairing, Fault Finding, Hardware, Networking and Software)
- Sports (Rugby League, Union, Motogp, Formula 1, Tennis, Cricket)
Timeline
Delivery Driver/Warehouse Storeperson
Auto Parts Group
03.2021 - Current
Retail (Volunteering)
St. Vincent De Paul
Storeperson
Tailored Workforce for H and B Distribution Centre
Delivery Driver
Dealer Express for Southside Toyota
Customer Service Attendant
Queensland Rail
Security Officer
Securecorp
Delivery Driver/Kitchenhand/Supervisor
Pizza Hut
Everton Park State High School
Diploma of Information Technology (Network Engineering) -
Brisbane North Institute of Tafe
Certificate 3 Business Administration -
Sarina Russo Institute (Online)
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