Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jason Titpachan Keohavong

Eagle Vale,New South Wales

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Always ready to help team achieve company goals. An enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable experiences everyone. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Flowerdrum Palace
05.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.

Head Waiter

NamOi Thai Kitchen
09.2019 - 04.2024
  • improved the eating experience for customers by anticipating their requirements and offering outstanding service.
  • Enhanced total restaurant productivity through efficient task delegation to wait personnel.
  • Forged a close bond with returning visitors, which boosted client loyalty and generated favourable evaluations.
  • Successfully addressed customer concerns, guaranteeing contentment and preserving a cheerful environment.
  • Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere

Workplacement - Kitchen Hand /General Cleaner

Seta's Cafe
02.2024 - 03.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure

Education

High School Diploma -

Robert Townson High School
08.2024

Skills

  • Problem-Solving
  • Cool Under Pressure
  • Teamwork and Collaboration
  • Hospitality service expertise
  • Ability to Lift 30 Pounds
  • Time Management
  • Analytical Thinking
  • Team building

Certification

  • NSW Driver's License
  • NSW White card

Languages

Thai
Limited Working
Laos
Professional Working

Timeline

Restaurant Waiter

Flowerdrum Palace
05.2024 - Current

Workplacement - Kitchen Hand /General Cleaner

Seta's Cafe
02.2024 - 03.2024

Head Waiter

NamOi Thai Kitchen
09.2019 - 04.2024

High School Diploma -

Robert Townson High School

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Jason Titpachan Keohavong