Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaspa Hilton

South Yarra

Summary

I wish to work for a company who will endeavour to teach me skills in a professional manner and help me to develop confidence and expertise with my chosen career. I consider that I apply myself to all tasks that I am asked to complete and do it with interest. I learn quickly and am not afraid to ask questions when necessary. I believe I have developed a lot of confidence and skill in dealing with the general public due to the opportunities I've been exposed to in previous and current employment.

Overview

5
5
years of professional experience

Work History

Dental Nurse

Prosthodontic Group
12.2023 - Current
  • Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
  • Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
  • Improved infection control standards by meticulously sterilizing instruments and maintaining a clean workspace.
  • Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
  • Enhanced patient comfort by providing compassionate care and thorough explanations of dental procedures.
  • Supported dentists during complex procedures, ensuring accurate execution and successful outcomes.
  • Maintained adequate stock of emergency drugs, dental materials and instruments to deliver high-quality patient care.

Dental Nurse

Robina Town Dental
08.2019 - Current

Customer Service Representative

I Love Linen
01.2022 - 08.2022
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Education

Diploma of Interior Design -

Interior Design Institute
2024

Chisholm Catholic College
Cornubia, Old
2013

Skills

  • Customer Care
  • Time management
  • Routine management
  • First Aid and CPR certified
  • Attention to detail
  • Following directions
  • Computer skills (Microsoft, Excel, Power-point)
  • Communication
  • Patience
  • Picking and packing orders

References

David Dennings 

I Love Linen (Manager) 

PH:  0410 798 065

E: david@ilovelinen.com.au 


Alicia Gerada

Robina Town Dental (Practise Manager)

PH: 0413 062 026

E: agerada@robinatowndental.com

Timeline

Dental Nurse

Prosthodontic Group
12.2023 - Current

Customer Service Representative

I Love Linen
01.2022 - 08.2022

Dental Nurse

Robina Town Dental
08.2019 - Current

Diploma of Interior Design -

Interior Design Institute

Chisholm Catholic College

Similar Profiles

CREATE PROFILE
Jaspa Hilton