Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jasper Martin

Acton,ACT

Summary

Hardworking and keen customer service professional with 3 years in customer-facing roles. Eager to learn, detail-oriented, and innovative, I am looking to expand my career horizon and gain new opportunities. I have several crucial transferrable skills (Microsoft, Google, and Adobe suite) and 5 years in digitally integrated and computer-centric work environments.

Overview

8
8
years of professional experience

Work History

Freelance Designer

Self Employed
Melbourne, Victoria
01.2016 - Current
  • Researched market to determine appropriate prices for designs and products.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Utilized software programs such as Adobe Photoshop and Illustrator to create visuals.
  • Collaborated with clients to ensure their design needs were met.
  • Partnered across product and research teams to drive design tests that measurably improved customer experience.
  • Updated existing designs based on changing customer needs.
  • Liaised with subject matter experts to capture accuracy and intent of design.
  • Created new designs and iterations during marketing strategy sessions.
  • Developed mockups or product samples using digital or manual design equipment.

Visual Lead and Event Manager

Self Employed (Social Organization)
Melbourne, Victoria
01.2021 - 12.2023
  • Created detailed timelines for the execution of each event.
  • Resolved any issues that arose during the course of an event in a timely manner.
  • Developed and implemented effective marketing plans for generating event revenues.
  • Fostered relationships with retail clients through effective communication, negotiation and collaboration.
  • Designed icons, illustrations, infographics, banners, posters, flyers, brochures.
  • Provided creative direction during photo shoots for product catalogs or website content.
  • Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
  • Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.

Deli Clerk

Leo’s Fine Food And Wine
Hartwell, Victoria
2019 - 2019
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Stocked shelves with fresh items daily.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Adhered to health and safety standards while preparing food.
  • Greeted customers in a friendly and professional manner.

Assistant Q.A. Tester

Wicked Witch
Mitcham, Victoria
2019 - 2019
  • Game studio-centric work, collaborating with a team to achieve a functional product appealing to consumers
  • Ensured compliance with established QA policies throughout all stages of the software cycle.
  • Working to superiors' specifications
  • Learning new soft skills regarding digital hard software.
  • Collaborated with key stakeholders to understand client's anticipated outcome for product testing.
  • Learned new testing methods through continued education and research.
  • Positioned components, parts or materials for testing.
  • Crafted test cases after determining test scenarios taken from documentation.
  • Attended daily scrum meetings with development team to discuss progress on open issues.

Education

Bachelor of Arts - Visual Arts

Australian National University
06-2026

Year 12 VCAL Graduate -

Wurun Senior Campus
Melbourne
11-2022

Discover Design -

Swinburne University
01.2019

Discover Design -

Swinburne University
01.2017

Skills

  • Graphic Design (Adobe, Clip Studio, Medibang)
  • Microsoft, Adobe and Google Suite proficiency
  • Technical Support
  • Presentation Design
  • Reporting and Analysis
  • Report Preparation
  • Creative and Artistic
  • Teamwork Skills
  • Collaboration Skills
  • Project Management
  • Relationship Building
  • Customer Relations
  • Critical Thinking
  • Customer Consulting

Affiliations

  • Dungeons and Dragons (I help run a weekly campaign with peers from my University)
  • Boardgames society (just participating)
  • Illustration

Timeline

Visual Lead and Event Manager

Self Employed (Social Organization)
01.2021 - 12.2023

Freelance Designer

Self Employed
01.2016 - Current

Deli Clerk

Leo’s Fine Food And Wine
2019 - 2019

Assistant Q.A. Tester

Wicked Witch
2019 - 2019

Bachelor of Arts - Visual Arts

Australian National University

Year 12 VCAL Graduate -

Wurun Senior Campus

Discover Design -

Swinburne University

Discover Design -

Swinburne University

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Jasper Martin