Summary
Overview
Work History
Education
Skills
Timeline
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Jasper Runge

Long Jetty,NSW

Summary

Driven professional with a proven track record at Gosford Tafe, enhancing salon operations and client satisfaction through expert salon maintenance and exceptional customer service skills. Leveraged shampooing and conditioning expertise alongside fashion-forward thinking to boost salon ambiance and client relations. Demonstrated ability to exceed performance goals by fostering team collaboration and maintaining high standards of cleanliness and service efficiency.

Overview

3
3
years of professional experience

Work History

Salon Assistant

Gosford Tafe
02.2024 - Current
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Prepared and mixed color formulas for clients' hair.
  • Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
  • Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
  • Massaged clients' scalp during shampoos.
  • Safeguarded client health by adhering to strict sanitization protocols for tools, equipment, and workstations before each use.
  • Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.

Barista

Donut King
03.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Retail

Blooms Chemist
11.2023 - 12.2023
  • Evaluated retail customers' product needs and promoted appropriate store products.
  • Provided comprehensive training to new team members, ensuring consistent quality and performance across all retail merchandisers.
  • Boosted retail sales by recommending appropriate skincare products based on individual client needs.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.

Retail Merchandiser

Bohemian Traders
04.2023 - 05.2023
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Education

HSC -

The Entrance Campus
Central Coast, NSW
09.2024

Salon Assistanat - Colour

Gosford Tafe
Central Coast, NSW
09.2024

High School Certificate -

Tuggerah Lakes Secondary College
Tumbi Umbi, NSW
11.2022

Skills

  • Shampooing and Conditioning
  • Shampooing and conditioning hair
  • Salon maintenance skills
  • Housekeeping Duties
  • Salon cleanliness
  • Hair styling techniques
  • Maintaining supplies
  • Building client relationships
  • Hair coloring procedures
  • Fashion-forward thinking
  • Hair braiding
  • Upselling haircare products
  • Knowledge of latest trends
  • Promoting salon services
  • Sales and Upselling
  • Styling tools proficiency

Timeline

Salon Assistant

Gosford Tafe
02.2024 - Current

Retail

Blooms Chemist
11.2023 - 12.2023

Retail Merchandiser

Bohemian Traders
04.2023 - 05.2023

Barista

Donut King
03.2021 - Current

HSC -

The Entrance Campus

Salon Assistanat - Colour

Gosford Tafe

High School Certificate -

Tuggerah Lakes Secondary College

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Jasper Runge