JASPREET KAUR
Mickleham,Victoria
Summary
Seeking a deserving position where I can deliver my innovative skills to maintain the working environment well and to enhance my knowledge.
Experienced Leader/Supervisor with a proven track record of managing teams and achieving exceptional results. Efficient at prioritizing tasks and working with the team members. Ensures smooth operation of the organization activity. Demonstrated ability to identify and resolve issues quickly and efficiently, while maintaining a high level of Customer satisfaction. Great communicator who can motivate and mentor the team members, explain tasks, and give feedback. Having the excellent hospitality skills to deal with the customer makes me more confident about my job requirement. Having a Passion of interacting with new market trends and needs. Looking for a role where I can put my theoretical and practical knowledge and get opportunity for professional growth.
Overview
9
9
years of professional experience
Work History
Supervisor of Operations
SDS SAMSUNG CANADA
Halton Hills, Ontario
12.2020 - 05.2024
- Started as Warehouse associate
- Working as a Supervisor/ leader since April 2021
- Successfully managed production Activities so all orders Could ship on time
- Managed an average of (8-10) employees daily to meet production goals on busy Launch season
- Printing Orders and dealing with stock issues
- Assigned duties to associates, monitor workflow, and monitor associate performance
- Drove daily production activities with effective communication and leadership
- Daily Safety walks to ensure safe work environment
- Implement performance, quality, and efficiency measures to achieve aggressive production goals
- Assisted in effecting Standard works and maintaining accurate records and reports
- Ensured equipment are well maintained
- Communicate daily goals and instructions to the team
- Coordinate with other department as business needs arise.
Shift Supervisor
SWISS CHALET ROTISSERIE & GRILL
02.2017 - 02.2022
- Worked as a Shift Supervisor
- Order receive and monitor inventory of food and kitchen supplies from authorized vendors taking care to minimize waste while adhering to budget
- Perform regular inventory counts
- Participate in budget preparation and control for the food services department
- Provide leadership in health and safety ensuring all duties are performed in a safe manner consistent with company's Mission Statement, the occupational Health and Safety Act of Ontario, the Public Health Department and other relevant legislation
- Report incidents/accidents and hazards as per the company's policies and procedures
- Work with managers to develop and assist in the implementation of special events and programs as required.
TTC customer service
THE BAGG GROUP
04.2017 - 08.2017
- Taking care of the guest's safety
- Providing information to the customers about alternative bus routes running for the close subways, any delays in the subway train or if any guest is new or confused about directions.
AMAZON
09.2017 - 01.2017
- Problem Solver
- Perform other duties as assigned by the management
- Provides positive teamwork efforts to achieve the company results
- Follow established process for problem handling or resolution
- Resolves most questions and problems and refers only the most complex issues to higher levels Experience working in a fast-paced, changing, dynamic environment
- Strong communicator (written and verbal) with a good telephone manner
- Ability to problem solve and possess a clear understanding of warehouse procedures.
Merchandise hostess
WALT DISNEY WORLD RESORTS
06.2015 - 08.2015
- Interacting with guests and welcoming them in the Disney parks
- Selling goods (soft toys, outfits, key rings etcetera) to the customers
- Renting wheelchairs, strollers, and electronic wheelchairs
- Handling guest complaints.
Intern
THE OBEROI CECIL
01.2015 - 05.2015
Education
Post-Graduate Diploma of Hospitality and business Management (Leading and Managing People) - undefined
LAMBTON COLLEGE
Toronto, ON01.2018
Bachelor of Science in Hospitality and Business Management - undefined
CHANDIGARH UNIVERSITY
Chandigarh, India01.2016
Skills
- Good understanding of the industry's leading software systems
- Customer service Management
- Ability to emphasize associate training
- Managing inventory and ensuring accurate stock levels
- Developing and implementing warehouse processes and procedures
- Organizing and maintaining warehouse layout to optimize space utilization
- Capability to Communicate effectively with everyone
- Speaks English, Punjabi, and Hindi
- Able to work with excel, MS word
- Ability to achieve the company growth and team success
- Complaint Handling and Resolution
- Team Building & Coaching
References
Helen -0408557214
Ramandeep Kaur (+61 469 403 611)
Timeline
Supervisor of Operations
SDS SAMSUNG CANADA
12.2020 - 05.2024
AMAZON
09.2017 - 01.2017
TTC customer service
THE BAGG GROUP
04.2017 - 08.2017
Shift Supervisor
SWISS CHALET ROTISSERIE & GRILL
02.2017 - 02.2022
Merchandise hostess
WALT DISNEY WORLD RESORTS
06.2015 - 08.2015
Intern
THE OBEROI CECIL
01.2015 - 05.2015
Post-Graduate Diploma of Hospitality and business Management (Leading and Managing People) - undefined
LAMBTON COLLEGE
Bachelor of Science in Hospitality and Business Management - undefined
CHANDIGARH UNIVERSITY