Jaspreet Kaur
Goulburn,NSW
Summary
Offering excellent communication and good judgment. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of MS Word and System analysis and training in PowerPoint. Motivated to learn, grow and excel in IT field. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level position in professional environment. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Kippax imaging
Kippax, ACT
01.2021 - 08.2024
- Managed front desk operations and greeted patients with professionalism.
- Scheduled appointments and coordinated patient flow efficiently.
- Handled patient inquiries and provided accurate information regarding services.
- Maintained organized records and ensured confidentiality of patient information.
- Collaborated with medical staff to streamline administrative processes.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Customer Service Representative
Coles - Coles Express
Fadden, Australia
01.2021 - 01.2023
- Used coordination and planning skills to achieve results according to schedule.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
Barista
Coffee guru
Canberra, ACT
01.2020 - 01.2022
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee preparation area.
Fuel Station - Metro Petroleum
Randwick, Australia
11.2017 - 12.2020
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked closely with customers to maintain optimum levels of communication to effectively and efficiently complete.
- Developed and maintained courteous and effective working relationships.
- Supervised work of contracted employees to keep on task for timely completion.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Education
Bachelor of Information System - Information System
Kent Institute
Newtown11.2020
Skills
- Microsoft Office
- Data management
- Computer skills
- Self-motivated professional
- Customer service
- Computer proficiency
- MS Office
- Good telephone etiquette
Projects
IT for Business Organization, Synthesized current business intelligence data to produce reports and polished presentation, highlighting findings and recommending changes., Learned how to give interviews with key business users to collect information on business processes and user requirements., Built library of models and reusable knowledge base assets to produce consistent and streamlined business intelligence results.
Timeline
Receptionist Administrator
Kippax imaging
01.2021 - 08.2024
Customer Service Representative
Coles - Coles Express
01.2021 - 01.2023
Barista
Coffee guru
01.2020 - 01.2022
Fuel Station - Metro Petroleum
11.2017 - 12.2020
Bachelor of Information System - Information System
Kent Institute