Jaspreet Sandhu
Piara Waters,WA
Summary
Executive Housekeeper with 7 years providing superior cleaning services in hospitality industry. Areas of expertise include skilled team management, adhering to safety regulations and maintaining fun and efficient work environment for staff.
Overview
8
8
years of professional experience
Work History
EXECUTIVE HOUSEKEEPER
CROWNE PLAZA PERTH
02.2020 - 10.2022
EXECUTIVE HOUSEKEEPER
WESTIN PERTH
12.2019 - 10.2022
- Recruitment and training of Housekeeping Team
- Managing cost control, ordering and receiving systems for cleaning, linen & supplies
- Maintaining hygiene, health, safety, cleanliness and environmental standards as per hotel relevant policies & regulations
- Managing day to day operations of the housekeeping department
- Liaising with front desk and engineering team
- Ensuring guest rooms are presented as per brand standards to surprise and delight every guest
- Ensuring cleanliness of public areas is well maintained
- Manage deep clean program and lost property records
- Liaising with Event manager to ensure Event spaces cleanings
- Report and coordinate any damage to maintenance and keeping records
- Smart Rostering of Room Attendants based on facility forecast
- Daily Morning briefings & supervising staff for day-to-day issues
- Detail knowledge of chemicals and products
- Providing training regarding chemicals, cleaning procedures, health and safety policies, and brand standards
- Induction of new employees
- Expertise in maintaining high cleanliness scores through periodical scheduling strategies and through utilizing guest feedbacks
- Managing Housekeeping stock order for guest supplies and effective cost controlling by minimizing the wastage
- Approving daily hours and submitting weekly timesheets
- Ordering stock for chemical and cleaning products
- Creating and delivering Daily Service Reports to Front office
- Inspection of rooms and public areas to ensure high standards of cleanliness
- Auditing on staff performance
- Guest Satisfaction.
HOUSEKEEPING MANAGER
TRIBE PERTH
05.2017 - 06.2018
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and developed improvement plans.
- Managed laundry sorting, washing, drying, and ironing.
- Coordinated household cleaning service operations and managed client relations.
- Increased employee performance through effective supervision and training.
- Adhered to safety protocols by enforcing proper equipment usage.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
HOUSEKEEPING SUPERVISOR
CROWN PLAZA PERTH
01.2016 - 04.2017
HOUSEKEEPING SUPERVISOR
PIER 21 APARTMENT HOTEL
08.2015 - 01.2016
HOUSEKEEPING SUPERVISOR
CROWN PLAZA PERTH
12.2014 - 08.2015
HOUSEKEEPING SUPERVISOR
PARMILIA HILTON PERTH
10.2014 - 12.2014
Education
MASTER OF BUSINESS ADMINISTRATION SPECIALISED IN HUMAN RESOURCES -
EDITH COWAN UNIVERSITY
PERTH, WESTERN AUSTRALIA06.2016
SOFTWARE ENGINEERING - undefined
NEW HORIZONS LEARNING CENTER
PERTH, WESTERN AUSTRALIA04.2011
BACHELOR DEGREE OF SCIENCE IN PHYSICS, CHEMISTRY, AND MATHS - undefined
KURUKSHETRA UNIVERSITY
04.2010
Skills
- Maintenance Scheduling
- Staff Training and Development
- Policy Enforcement
- Health and Safety Regulations
- Inventory Control
- Staff Management
- Staff Scheduling
- Cost Control
- Chemical Handling
- Quality Assurance
- Waste Management
- Organized Leadership
- Task Delegation
- Recruiting and Interviewing
- Expense Tracking
- Supply Restocking
- Time Management Expert
- Quality Control
- Customer Service
- Health Standards Compliance
- Relationship Building
- Work Planning and Organization
- Effective Communication
- Interpersonal Communication
Personal Qualifications
- MASTER OF BUSINESS ADMINISTRATION SPECIALISED IN HUMAN RESOURCES, EDITH COWAN UNIVERSITY, PERTH, WESTERN AUSTRALIA, 07/01/14, 06/01/16
- SOFTWARE ENGINEERING, NEW HORIZONS LEARNING CENTER, PERTH, WESTERN AUSTRALIA, 05/01/10, 04/01/11
- BACHELOR DEGREE OF SCIENCE IN PHYSICS, CHEMISTRY, AND MATHS, KURUKSHETRA UNIVERSITY, INDIA, 07/01/06, 04/01/10
Timeline
EXECUTIVE HOUSEKEEPER
CROWNE PLAZA PERTH
02.2020 - 10.2022
EXECUTIVE HOUSEKEEPER
WESTIN PERTH
12.2019 - 10.2022
HOUSEKEEPING MANAGER
TRIBE PERTH
05.2017 - 06.2018
HOUSEKEEPING SUPERVISOR
CROWN PLAZA PERTH
01.2016 - 04.2017
HOUSEKEEPING SUPERVISOR
PIER 21 APARTMENT HOTEL
08.2015 - 01.2016
HOUSEKEEPING SUPERVISOR
CROWN PLAZA PERTH
12.2014 - 08.2015
HOUSEKEEPING SUPERVISOR
PARMILIA HILTON PERTH
10.2014 - 12.2014
MASTER OF BUSINESS ADMINISTRATION SPECIALISED IN HUMAN RESOURCES -
EDITH COWAN UNIVERSITY
SOFTWARE ENGINEERING - undefined
NEW HORIZONS LEARNING CENTER
BACHELOR DEGREE OF SCIENCE IN PHYSICS, CHEMISTRY, AND MATHS - undefined
KURUKSHETRA UNIVERSITY
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