Summary
Overview
Work History
Education
Skills
Playing Badminton
Timeline
Manager
Jaspreet Kaur

Jaspreet Kaur

Business analyst
Perth,WA

Summary

Seasoned Business Analyst offering seven years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

7
7

Years of Professional Experience

Work History

Business Analyst Project Lead - Risk and Quality

Baptistcare Headoffice
Perth, WA
11.2023 - Current
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Development and ongoing improvement of the enterprise level risk & quality frameworks, processes and systems, in place across the organization, with a focus on a “One Baptistcare” model that will support achievement of 5 Year Strategic Business Plan.
  • Creating comprehensive business cases, business requirement documents, functional specifications, and use cases to guide development teams
  • Creating user stories, Business process flow diagrams
    Facilitating and participating in team standup's, retrospectives & iteration planning sessions
  • Conducting gap analysis to understand differences between as-is and to-be systems
  • Contributing to team’s understanding and prioritization during planning meetings and retrospective
    Identifying and communicating any requirement dependencies, issues or risks identified through analysis process;
  • Conduct thorough analysis of existing business systems, processes, and workflows to identify areas for improvement and optimization
  • Partnering with various sector specialists across the Divisions in the development and ongoing improvement of incident analysis and reporting across organization
  • Ability to converse with both end-users, technical and business stakeholders across organization
  • Experience using Agile and Lean methodologies
  • Support the CRO by design, development, and preparation of quality & clinical assurance reporting to the Executive team, the Care & Clinical Governance Committee, the Audit & Risk Committee, and the Board, from a “One BaptistCare” perspective
  • Develop and maintain collaborative working relationships with quality, risk, and compliance managers across organization and management of operational service lines within WA

Senior Business Analyst

Mastergroup, Perth, WA
Perth, WA
03.2023 - 11.2023
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization
  • Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints
  • Write requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely
  • Represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate
  • Decompose high-level business and user requirements into functional requirements specifying appropriate level of detail suitable for use by those must base their work on requirements
  • Coordinate Business Validation to verify that set of end-to-end business processes function as intended
  • Manage changes to baselined requirements through effective application of change control processes and tools
  • Provide knowledge transfer
  • Communicate complex technical information verbally and in writing with diverse stakeholders
  • Build relationships with diverse stakeholder groups that are geographically disbursed
  • Review, maintain, and ensure detailed design documents are mapped appropriately and system development adheres to documentation
  • Based on detailed design documents and system requirements, recognize key integrations between multiple forestry modules and communicate inconsistencies as arise
  • Conduct system testing to ensure requirements as specified in detailed design documents have been met
  • Follow up with business partners and vendor on outstanding issues, adjusting communication formats and styles as appropriate for audience
  • Write draft test cases and document user acceptance testing feedback
  • Translate feedback from end users to all stakeholders and vendor
  • Document instructions and develop training.

Technical Business Analyst

AUSIEX
Perth, WA
08.2020 - 09.2022
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.

Business Analyst

Get2know
Perth, WA
01.2019 - 08.2020
  • Performed gap analysis to identify areas of improvement.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Created dashboards to monitor and track key performance indicators.
  • Excellent communication skills, both verbal and written.

Business Analyst Consultant

Techies Infotech
Amritsar, Pujab, INDIA
02.2015 - 03.2018
  • Designed innovative solutions for complex business problems using advanced analytical techniques.
  • Collaborated with IT teams to streamline system integrations, enhancing overall functionality and user satisfaction.
  • Performed gap analysis to identify areas of improvement.
  • Facilitated training sessions for team members on new software tools and processes, increasing overall productivity and efficiency.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Worked effectively in fast-paced environments.

Education

Masters in Information Technology - Information Technology Project Management

Murdoch University
Perth
06.2018 - 12.2020

Bachelors of Engineering in Information Technology - Information Technology

Global Institutes Of Management And Technology
Amritsar
06.2012 - 11.2016

Skills

Documentation skills

Customer relations abilities

Performance improvement

Customer relationships

Good listening skills

MS Office

Reading comprehension

Documentation

Playing Badminton

I enjoying playing badminton in my free time

Timeline

Business Analyst Project Lead - Risk and Quality

Baptistcare Headoffice
11.2023 - Current

Senior Business Analyst

Mastergroup, Perth, WA
03.2023 - 11.2023

Technical Business Analyst

AUSIEX
08.2020 - 09.2022

Business Analyst

Get2know
01.2019 - 08.2020

Masters in Information Technology - Information Technology Project Management

Murdoch University
06.2018 - 12.2020

Business Analyst Consultant

Techies Infotech
02.2015 - 03.2018

Bachelors of Engineering in Information Technology - Information Technology

Global Institutes Of Management And Technology
06.2012 - 11.2016

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Jaspreet KaurBusiness analyst