Jaspreet Singh Sidhu
POINT COOK,VIC
Summary
Dynamic and motivated professional seeking a challenging position as a Real Estate Agent to leverage a strong passion for the industry and a commitment to delivering exceptional client service. Recently obtained Certificate IV in Real Estate Practice, I am eager to apply my fresh knowledge and enthusiasm to contribute to your company success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Driven by a passion for real estate and a dedication to client satisfaction, I bring a fresh perspective and a commitment to excellence in every aspect of the real estate process. Eager to contribute my skills and knowledge to a dynamic team, I am excited about the opportunity to learn and grow within your company. My adaptability, coupled with a results-oriented mindset, positions me as a valuable asset in delivering successful outcomes for both clients and the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Westfield Shopping Centre
Melbourne, VIC
03.2018 - 02.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered inbound calls, chats and emails to facilitate customer service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Certificate IV in Real Estate Practice - Real Estate
Entry Education
VIC11.2023
Masters of Professional Accounting -
Melbourne Institute of Technology
Melbourne, VIC2016
BBA - Business
Patiala University
Punjab, India03.2014
Skills
- Team Management
- Team Building
- Research
- Google Drive
- Quality Assurance
- Project Planning
- Multitasking
- Attention to Detail
- Planning
- Organizational Skills
- Computer Skills
- Data Management
- Dependable and Responsible
- Microsoft Word
- Customer Relations
- Conflict Resolution
- Analytical
- Time Management
- Organization and Time Management
- Information Security
- Scheduling
- Customer Service
Certification
- Certificate IV in Real Estate Practice
- Completed comprehensive coursework covering real estate principles, property valuation, negotiation, and marketing.
- Working with Children check..
- Private Individual Security Control Room License.
- CPR and First Aid Certificate.
- Construction White card.
- Driving License Victoria.
References
References available upon request.
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Professional
Timeline
Customer Service Representative
Westfield Shopping Centre
03.2018 - 02.2021
Certificate IV in Real Estate Practice - Real Estate
Entry Education
Masters of Professional Accounting -
Melbourne Institute of Technology
BBA - Business
Patiala University
- Certificate IV in Real Estate Practice
- Completed comprehensive coursework covering real estate principles, property valuation, negotiation, and marketing.
- Working with Children check..
- Private Individual Security Control Room License.
- CPR and First Aid Certificate.
- Construction White card.
- Driving License Victoria.
Similar Profiles
Simran AroraSimran Arora
Security Officer at Westfield Carousel Shopping Centre, CanningtonSecurity Officer at Westfield Carousel Shopping Centre, Cannington
Lucy DiplockLucy Diplock
Registered Veterinary Nurse at Westfield Veterinary CentreRegistered Veterinary Nurse at Westfield Veterinary Centre
Vinisha PatelVinisha Patel
Cashier at D-Mart Shopping CentreCashier at D-Mart Shopping Centre