Jassie Singh
Granville,NSW
Summary
Enthusiastic Support Coordinator with Strong Communication and Problem-Solving Skills. Passionate about making a difference in the community, I bring a wealth of experience in disability/ community services. With a strong commitment I thrive in creating impactful solutions that benefit those in need. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Coordinator
Active Disability Community Carers
Sydney, NSW
03.2024 - Current
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with NDIS & NDIA by diligently monitoring case documentation and maintaining accurate records for general/audit purposes.
Social/Community Worker
Active Disability Community Carers
04.2021 - 02.2024
- Established strong rapport with clients through empathetic listening skills, leading to higher levels of trust between individuals served.
- Promoted inclusivity by developing culturally sensitive programming tailored to meet the unique needs of diverse populations within the community.
- Improved community engagement by organizing regular events and workshops focused on local issues.
- Facilitated meaningful dialogue among diverse stakeholders, fostering greater understanding and collaboration among community members.
- Collaborated with multidisciplinary teams in order to address complex client needs holistically.
- Coordinated fundraising events that generated support for various community initiatives and projects.
Support Worker
Maxlife Care
05.2018 - 03.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Education
Certificate I - Support Coordination
DSC
10.2023
Diploma - Family And Community Services
Australian College of Community And Health Service
03.2021
Skills
- Empathy and Compassion
- Team work
- Emotional awareness
- Documentation Management
- Problem-solving abilities
- Excellent Communication
- Effective Communication
Certification
Working With children check
NDIS check
NDIS screening check
Driver license
First Aid & CPR
Medication Certification
Timeline
Support Coordinator
Active Disability Community Carers
03.2024 - Current
Social/Community Worker
Active Disability Community Carers
04.2021 - 02.2024
Support Worker
Maxlife Care
05.2018 - 03.2021
Diploma - Family And Community Services
Australian College of Community And Health Service
Certificate I - Support Coordination
DSC