Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jassie Stephan

Summary

Dynamic professional with a proven track record in healthcare and hospitality, including a pivotal role at Blue Care. Excelled in patient monitoring and compassionate care, enhancing patient dignity and independence. Skilled in food safety and team collaboration, consistently delivering high-quality service. Achieved notable improvements in customer satisfaction and sales through exceptional interpersonal and cash handling abilities. I have a strong work ethic, meticulous attention to detail, and outstanding organisational abilities, and I am excited to contribute to the success of the team. I have no trouble picking up new skills and excelling in them. I have no trouble picking up new skills and excelling in them. I have the drive to pick up new skills, develop them, and do well in them. Attentive and focused healthcare professional offering [Number] hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.

Overview

7
7
years of professional experience

Work History

Barista

Reshell Howard
10.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Nursing Student

CQUniversity
08.2024 - 09.2024

Completed 120 hours of placement work for nursing for my RNs. Completed at North Rockhampton Nursing Centre

  • Administered medications via oral, took vitals, tested Blood sugar levels and monitored responses.
  • Supported nursing staff by performing routine tasks such as dressing and daily cares and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.

Aged Care Worker Hospitality Worker

Blue Care
03.2022 - 10.2022
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Assisted with meal preparation and dietary needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Retail Worker

Universal Store
11.2021 - 03.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Worked as a Christmas casual during peek hours, achieving sales for the store.

Hospitality Worker

New Zealand Ice-cream Shop
06.2021 - 03.2022
  • Followed food and drink recipes to provide best quality of food and service.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.

Hospitality Worker

KFC
09.2019 - 03.2021
  • Worked and thrived in a constantly busy environment.
  • Deescalating skills in situations with an upset costumer.
  • Safely handling food and followed health and food regulations.

Hospitality Worker

Kinka Kippa Fish and Chips
08.2017 - 09.2020
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Education

Bachelor of Nursing -

CQU
Rockhampton
10.2026

High School Diploma -

Yeppoon State High School
Yeppoon, QLD
11.2021

Certificate II - Recreational Sports And Fitness

Yeppon State High School
Yeppoon, QLD
11.2021

Certificate III - Health And Physical Fitness

Yeppoon State High School
Yeppoon, QLD
11.2021

Certificate I - Literacy And Finance

Yeppoon State High School
Yeppoon, QLD
2021

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Patient Monitoring
  • Infection control standards
  • Feeding Assistance
  • Compassionate Care
  • Food safety knowledge
  • Food Preparation
  • Cleaning and sanitizing
  • First Aid Training

Accomplishments

    Throughout my study and work career, i have always thrived and worked towards constantly learning. Not only am i currently studying to become a Registered Nurse, but as have achieved multiple certificates which i have included in my education above. A few honourable accomplishments/achievements

  • First aids certificate and CPR completed: 2024.
  • Blue card
  • Yellow Card
  • Barista Certificate
  • Responsible service of alcohol certificate
  • Responsible service of gaming certificate
  • Completed 2024 Police Check

Timeline

Nursing Student

CQUniversity
08.2024 - 09.2024

Barista

Reshell Howard
10.2022 - Current

Aged Care Worker Hospitality Worker

Blue Care
03.2022 - 10.2022

Retail Worker

Universal Store
11.2021 - 03.2022

Hospitality Worker

New Zealand Ice-cream Shop
06.2021 - 03.2022

Hospitality Worker

KFC
09.2019 - 03.2021

Hospitality Worker

Kinka Kippa Fish and Chips
08.2017 - 09.2020

Bachelor of Nursing -

CQU

High School Diploma -

Yeppoon State High School

Certificate II - Recreational Sports And Fitness

Yeppon State High School

Certificate III - Health And Physical Fitness

Yeppoon State High School

Certificate I - Literacy And Finance

Yeppoon State High School
Jassie Stephan