Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jasveer Kaur

Melbourne,VIC

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Food Point Cafe
05.2024 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Nursing Assistant

One Beat Hospital
01.2022 - 02.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

High School Diploma -

One Beat College of Medical Sciences
Bhira Kheri, Uttar Pradesh
12-2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Payment processing

Timeline

Customer Service Representative

Food Point Cafe
05.2024 - 12.2024

Nursing Assistant

One Beat Hospital
01.2022 - 02.2023

High School Diploma -

One Beat College of Medical Sciences

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Jasveer Kaur