Summary
Overview
Work History
Education
Skills
References
Timeline
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Jasveer Kaur Brar

Bacchus Marsh,VIC

Summary

A motivated and highly creative IT postgraduate with a Master of Information Systems looking for a position where I utilize and extend my skills to further develop my abilities to contribute to the company’s success to the satisfaction of my employer. Experienced in Business Analyst with advanced skills in Power BI and extensive administrative assistants, customer service experience, I would bring strong problem solving, logical skills and a passion for result. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

FilmNeverDie
Melbourne, Vic
01.2020 - 12.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Composed correspondence, reports and meeting notes.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Generated and delivered daily outstanding payment invoices to customers.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Business Analyst

FilmNeverDie
Melbourne, Vic
01.2020 - 12.2023
  • Assists the business stakeholders and higher management with the insights using business intelligence tools and data analysis for making effective business decisions
  • Discussing business and authoritative inadequacies with clients and business stakeholders
  • Responsible for the implementation of business and technical processes along with the various validations and testing within the organization
  • Analyzing and assessing current frameworks and constructions of Work
  • Collected, tracked and evaluated current business and market trend data.
  • Gathered and organized data to analyze current industry trends.
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
  • Negotiation and Cost-Benefit Analysis
  • Creation of reports and Dashboards by using Power BI and Microsoft Excel.

Education

Master of Information Systems -

Holmesglen Institute
Southbank, VIC
11.2023

Bachelor of Information Systems -

Federation University Australia
Ballarat, VIC
11.2018

Skills

  • Dependability and reliability developed through casual retail employment
  • Good communication skills
  • Sharp listening skills
  • Good team spirit
  • Punctual and responsible person
  • Excellent customer service and rapport-building skills
  • Proficient computer skills including Excel, Microsoft office, Xero, WordPad, and PowerPoint
  • Invoice Processing
  • Appointment Scheduling
  • Document Control
  • Office Administration
  • Power BI
  • Highly Organized
  • Time Management

References

Referees Available upon request

Timeline

Administrative Assistant

FilmNeverDie
01.2020 - 12.2023

Business Analyst

FilmNeverDie
01.2020 - 12.2023

Master of Information Systems -

Holmesglen Institute

Bachelor of Information Systems -

Federation University Australia

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Jasveer Kaur Brar