JASVIR KAUR PAUL
GRAFTON,NSW
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
9
9
years of professional experience
Work History
Cook/Waitress Supervisor
INDIAN COTTAGE
SAWTELL/GRAFTON , New South Wales
03.2018 - 06.2024
- Prepared meals tailored to individual customer preferences, ensuring satisfaction and repeat business.
- Chopped vegetables efficiently to ensure timely preparation.
- Maintained a clean and organized kitchen environment by thoroughly sanitizing surfaces and equipment.
- Adhered to food safety standards when storing and preparing foods.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Monitored cash register operations during shifts for accuracy of transactions.
- Participated in menu planning activities by providing input on pricing strategies and recipe modifications.
CooK
JAGGI'S INDIAN EATERY
SYDNEY, NEW SOUTH WALES
02.2017 - 11.2017
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
PICK PACKER
HELLO FRESH
SYDNEY, NSW
08.2015 - 12.2016
- Used appropriate personal protective gear when handling hazardous materials.
- Maintained cleanliness of warehouse areas by sweeping, dusting, and mopping floors.
- Assembled boxes and cartons according to customer specifications.
- Performed quality control checks on products before packing them for shipment.
- Labeled, sorted, and organized packages for efficient delivery.
Education
Some College (No Degree) - CERTIFICATE IV COMMERCIAL COOKERY
OCEANIA COLLEGE OF TECHNOLOGY
BRISBANE 02-2018
MBA - Business Administration
ASIA PACIFIC INTERNATIONAL COLLEGE
Sydney, NSW06-2017
Bachelor of Arts - Arts
GURU NANAK DEV UNIVERSITY
PUNJAB,INDIA 12-2012
High School Diploma -
PUNJAB SCHOOL EDUCATION BOARD
PUNJAB 02-2009
Some College (No Degree) - CERTIFICATE III COMMERCIAL COOKERY
VICTORIAN COLLEGE OF VOCATIONAL EXCELLENCE
Brisbane, QLD11-2007
Skills
- Meal preparation
- Food safety
- Customer service
- Team coordination
- Cash register management
- Staff training
- Attention to detail
- Food handler certification
- Multitasking and organization
- Positive and professional
- Time management
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Cook/Waitress Supervisor
INDIAN COTTAGE
03.2018 - 06.2024
CooK
JAGGI'S INDIAN EATERY
02.2017 - 11.2017
PICK PACKER
HELLO FRESH
08.2015 - 12.2016
Some College (No Degree) - CERTIFICATE IV COMMERCIAL COOKERY
OCEANIA COLLEGE OF TECHNOLOGY
MBA - Business Administration
ASIA PACIFIC INTERNATIONAL COLLEGE
Bachelor of Arts - Arts
GURU NANAK DEV UNIVERSITY
High School Diploma -
PUNJAB SCHOOL EDUCATION BOARD
Some College (No Degree) - CERTIFICATE III COMMERCIAL COOKERY
VICTORIAN COLLEGE OF VOCATIONAL EXCELLENCE
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