Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jasween Kaur

Tarneit,Australia

Summary

Motivated and dedicated disability support professional with hands-on experience in direct client care, team leadership, and service coordination. Strong understanding of the NDIS framework and a passion for transitioning into a Support Coordinator role. Demonstrated ability to advocate for participants, liaise with multidisciplinary teams, and empower individuals to reach their goals. Eager to grow in a support coordination role and apply existing knowledge, empathy, and problem-solving skills in a dynamic team setting.

Overview

8
8
years of professional experience

Work History

Service Coordinator

Melbourne True Care
05.2024 - Current
  • Serve as primary liaison for participants, families, and allied health providers to coordinate timely service delivery.
  • Developed participant care schedules and matched suitable support workers based on skills and client needs.
  • Maintained regular contact with participants to ensure services met expectations and supported NDIS goal outcomes.
  • Addressed urgent participant issues, updated risk assessments, and reported incidents in line with NDIS Practice Standards.
  • Supported participants with complex support needs, providing guidance, oversight, and service follow-up.
  • Gained foundational experience that supports readiness for a transition into a formal Support Coordinator role.

Support Worker

Melbourne True Care
Melbourne, VIC
12.2023 - 05.2024
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.

Disability Support Worker

Ability Support plus
07.2023 - 12.2023
  • Supported participants with complex needs in daily activities, social participation, and skill development.
  • Delivered high-intensity personal care, including peg feeding, stoma care, and catheter support.
  • Assisted participants with NDIS goals, including travel training, budgeting, and therapy appointments.
  • Maintained accurate case notes and collaborated with coordinators and families to review progress.
  • Encouraged independence and improved daily living outcomes through tailored support.

Family Support Worker (Live-in Role)

Noble Care Services
03.2023 - 07.2023
  • Provided round-the-clock care to a family member with psychosocial disability.
  • Supported mental health management, medical compliance, and transition to independence.
  • Connected with community and clinical supports for continuity of care.
  • Focused on building daily routines, managing risks, and improving emotional regulation.

Teacher

St. Peter Sr. Sec School
Chandigarh
03.2017 - 03.2021

Planned and delivered engaging, age-appropriate lessons to children aged 3–6, focusing on foundational literacy, numeracy, and social development.


• Specialized in working with children with disabilities, adapting lesson plans and employing individualized teaching strategies to meet diverse learning needs


• Collaborated closely with parents, therapists, and special educators to track progress and ensure consistent support across learning environments.


• Facilitated play-based learning and activities to enhance motor skills, communication, and cognitive development in young learners.

Education

Certificate III - Individual Support (Disability)

Australian Institute of Business and Innovation

Skills

  • Client Advocacy & Support
  • Team Leadership & Staff Supervision
  • NDIS Service Delivery & Documentation
  • Participant Empowerment & Goal Planning
  • Mental Health & Psychosocial Support
  • Person - Centered Practice
  • Daily Living & Skill Development
  • Incident Reporting & Risk Mitigation
  • Community Access & Social Integration
  • Cultural Competency & Sensitivity

References

  • Abhijeet U, Client Care Coordinator, Melbourne True Care, info@melbournetruecare.com.au, 0426076057
  • Harry Singh, Chief Operating Officer, Ability Support Plus, info@abilitysupportplus.com.au, 0408 861 017

Timeline

Service Coordinator

Melbourne True Care
05.2024 - Current

Support Worker

Melbourne True Care
12.2023 - 05.2024

Disability Support Worker

Ability Support plus
07.2023 - 12.2023

Family Support Worker (Live-in Role)

Noble Care Services
03.2023 - 07.2023

Teacher

St. Peter Sr. Sec School
03.2017 - 03.2021

Certificate III - Individual Support (Disability)

Australian Institute of Business and Innovation
Jasween Kaur