SMARTH KAPOOR
Mickleham,Victoria
Summary
Professional Individual effective at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives and enhance bottom-line profits. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Overview
14
14
years of professional experience
Work History
Carer Therapist
Bupa Aged Care
04.2024 - Current
- Documented patient care activities using specialized healthcare software.
- Communicated patient needs and progress to family members and healthcare teams.
- Communicated patient needs and progress to family members and healthcare teams.
- Built strong relationships with clients to deliver emotional support and companionship.
- Built strong relationships with clients to deliver emotional support and companionship.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
- Enhanced quality of life for clients through personalized care plans tailored to individual needs.
- Enhanced quality of life for clients through personalized care plans tailored to individual needs.
Catering Assistant
Bupa Aged Care Templestowe
07.2017 - 03.2024
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
- Kept customer and food preparation areas clean and well-organized for maximum efficiency
- Utilized kitchen equipment according to manufacturer's instructions and company safety protocols
- Worked with food service team members to handle every customer need and build brand loyalty
- Supported chefs in managing food preparation to achieve precise plating and presentation
- Adhered to company quality constraints and industry best practices to ensure guest satisfaction
Real Estate Agent
Goodwill Real Estate
01.2011 - 04.2017
- Counselled customers on market current status for residential and land markets
- Created and maintained a large client base by meeting needs and delivering exceptional customer service
- Researched current market to identify information needed for sales presentations
- Successfully guided home buyers and sellers through sales and purchase of properties
- Promoted property sales through advertisements, open houses, and participation in multiple listing services
- Counselled new buyers to enhance sales opportunities
- Showed building models to prospects based on expressed needs and preferences
- Coordinated appointments with prospective buyers to showcase houses and plots
- Managed and rented out rental properties
- Guided homebuyers and sellers through the process of short sales
- Reviewed sales strategies and marketing plans to optimize strategies and enhance results
- Wrote contracts between buyers and sellers and ensured adherence
- Expanded market share by executing effective sales strategies while detailing market conditions analysis for strategic planning.
Disease Counsellor
Swastham Health Care
06.2016 - 03.2017
- Counselling patients and motivating them to take the treatments and conducting various tests and administration of injections, taking care of the reports and patient's records.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Sales and Marketing Assistant
MSD Pharmaceutical And Abbott Pharmaceutical
01.2013 - 06.2013
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items
- Executed outbound calls each week to existing customers, resulting in an increase in sales
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity, and team success
Education
Certificate IV in Property Services (Real Estate) - Real Estate
REIV
10.2019
GED -
Sri Sukhmani Institute of Nursing
06.2012
Skills
- Advanced knowledge in computer, Microsoft Office, Microsoft Word, Microsoft Excel, Powerpoint, Comprehensive knowledge Windows, Internet, Labeling etc
- Excellent communication skills
- Innovative Marketing Strategist
- Comparative Market Analysis
- Client Needs Assessment
- Contract Negotiation
- Social Media Marketing
- Market Monitoring
- Property Assessments
- Experienced buyers' agent
- Honest and ethical
- Financial planning
- Rental Management
- Strong Organizational Skills
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
References
References Provided on request.
Timeline
Carer Therapist
Bupa Aged Care
04.2024 - Current
Catering Assistant
Bupa Aged Care Templestowe
07.2017 - 03.2024
Disease Counsellor
Swastham Health Care
06.2016 - 03.2017
Sales and Marketing Assistant
MSD Pharmaceutical And Abbott Pharmaceutical
01.2013 - 06.2013
Real Estate Agent
Goodwill Real Estate
01.2011 - 04.2017
Certificate IV in Property Services (Real Estate) - Real Estate
REIV
GED -
Sri Sukhmani Institute of Nursing