Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaswinder Kaur Rahal

Melbourne

Summary

Results driven worker , with experience in dealing with customers and providing the best care to people. Utilises effective communication to foster positive relationships when working in group environments and also has ability to take charge when needed. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Experienced in many different health and community settings.

Overview

16
16
years of professional experience

Work History

Personal Care Assistant

Opal Aged Care
06.2010 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Provided companionship, promoting emotional well-being and social interaction.
  • Adapted quickly to changing client needs, demonstrating flexibility in approach.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Support Worker

Ability Plus
10.2022 - 08.2024
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Coordinated transportation and scheduling for clients' medical appointments, ensuring adherence to care plans.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Effective communication with clients and sound decision making skills in emergency conditions

Social Welfare Assistant

Salvation Army
02.2010 - 07.2010
  • Supported families in crisis through active listening, empathetic communication, and helpful referrals to appropriate services.
  • Consistent high quality customer service
  • Managed a high volume of cases, consistently maintaining accuracy and attention to detail under pressure.
  • Reported findings of fraud investigations to appropriate state agencies and officials.
  • Monitored and evaluated impact of social services on community.

Education

Diploma of Community And Welfare Worker - Social Work

Cambridge International College
Melbourne, VIC
07-2010

Skills

  • Emotional support
  • Behaviour redirection
  • CPR certified
  • First aid and CPR
  • Observational skills
  • Time management
  • Team collaboration
  • Strong ethics
  • Working under stressful situations
  • Taking charge when needed and working in group environments

Languages

Hindi
Full Professional
English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Support Worker

Ability Plus
10.2022 - 08.2024

Personal Care Assistant

Opal Aged Care
06.2010 - Current

Social Welfare Assistant

Salvation Army
02.2010 - 07.2010

Diploma of Community And Welfare Worker - Social Work

Cambridge International College

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Jaswinder Kaur Rahal