Nikeesha Vithanage
Melbourne,VIC
Summary
Experienced Team Supervisor with background in managing and developing high-performing teams. Strengths lie in leadership skills, conflict resolution, and strategic planning. Proven track record of boosting team productivity while ensuring adherence to company policies and procedures. Committed to fostering professional growth in team members, leading to increased efficiency and overall company success.
Overview
3
3
years of professional experience
Work History
Team Supervisor
Cotton on
Dandneong , Vic
08.2024 - 02.2025
- Updated job descriptions as needed based on changes in departmental requirements or roles.
- Maintained an organized filing system for all documents related to team activities.
- Assisted in hiring new employees by conducting interviews, providing recommendations.
- Created reports detailing the progress of each project and shared them with upper management.
- Analyzed customer feedback data to identify areas of improvement within the organization.
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Conducted weekly meetings to discuss progress on assigned tasks and identify areas for improvement.
- Ensured compliance with company policies, procedures, and safety regulations.
Team Member
Connor
Dandneong , Vic
02.2023 - 07.2024
- Resolved customer issues promptly in a professional manner.
- Maintained a clean and organized work area throughout shift.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Answered phone calls regarding inquiries about products or services.
- Collaborated with team members to achieve daily goals.
- Received, processed, and stocked merchandise in accordance with store policies.
Cashier
cheesecake shop
Dandneong , Vic
01.2022 - 11.2022
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Some College (No Degree) - Year 12
St John's Regional College
Dandenong, VIC10-2023
Skills
- Customer service
- Team building
- Performance evaluation
- Time management
- Organizational skills
- Problem solving
- Team scheduling
- Complaint handling
- Teamwork and collaboration
Refrences
- Jake Morrison - 0479169129 (Cotton On Manager)
- Liam Henderson 04- (connor Manager
Availability
- MONDAY - SUNDAY
Timeline
Team Supervisor
Cotton on
08.2024 - 02.2025
Team Member
Connor
02.2023 - 07.2024
Cashier
cheesecake shop
01.2022 - 11.2022
Some College (No Degree) - Year 12
St John's Regional College
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